Antrian Helpdesk IT
Pusat Bantuan IT - Pro Energi
Software
#SR995
Cabang: Head Office
Status: Open
#SR1041
Cabang: Head Office
Status: Open
#SR1063
Cabang: Head Office
Status: Open
Hardware
Belum ada ticket
Network & Multimedia
Belum ada ticket
0
Ticket Hari Ini
8
Menunggu
891
Selesai
📋 Daftar Ticket Antrian
| # | Cabang | Kategori | Klasifikasi | Priority | Status | Dikerjakan Oleh | Ticket Dibuat |
|---|---|---|---|---|---|---|---|
| SI1085 | Surabaya | software | Incident | Critical | Open | - | 23/10/2026 13:20 |
| NI1084 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Fadli | 22/10/2026 17:42 |
| SR1083 | Head Office | software | Request | Medium | Open | - | 22/10/2026 16:56 |
| SI1082 | Head Office | software | Incident | Critical | Open | - | 22/10/2026 16:53 |
| SR1081 | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/10/2026 10:27 |
| SR1080 | Head Office | software | Request | Critical | Open | - | 22/10/2026 08:59 |
| SR1079 | Head Office | software | Request | Critical | Resolved | Reno O | 21/10/2026 16:31 |
| SI1078 | Samarinda | software | Incident | Critical | Resolved | iwan | 21/10/2026 15:39 |
| SR1077 | Head Office | software | Request | Low | Resolved | Fatar | 21/10/2026 13:31 |
| SR1076 | Samarinda | software | Request | Critical | Resolved | gary | 20/10/2026 14:54 |
| SR1075 | Head Office | software | Request | Low | Open | - | 20/10/2026 11:35 |
| SR1074 | Head Office | software | Request | Medium | Ditolak | - | 20/10/2026 08:40 |
| NR1073 | Head Office | network&multimedia | Request | Critical | Resolved | iwan | 20/10/2026 08:15 |
| SR1072 | Head Office | software | Request | Critical | In progress | gary | 19/10/2026 17:02 |
| SR1071 | Head Office | software | Request | Critical | Resolved | Fatar | 19/10/2026 16:35 |
| NI1070 | Sulawesi | network&multimedia | Incident | Critical | Resolved | iwan | 19/10/2026 15:44 |
| SR1069 | Head Office | software | Request | Critical | Resolved | gary | 19/10/2026 11:36 |
| SR1068 | Head Office | software | Request | Critical | Resolved | gary | 19/10/2026 11:08 |
| SR1067 | Head Office | software | Request | Critical | Resolved | Fadli | 19/10/2026 10:49 |
| SR1066 | Head Office | software | Request | Critical | Resolved | Fadli | 19/10/2026 10:44 |
| SI1065 | Surabaya | software | Incident | Critical | Resolved | Fadli | 17/10/2026 12:02 |
| SR1064 | Head Office | software | Request | Critical | Resolved | gary | 16/10/2026 14:04 |
| SR1063 | Head Office | software | Request | Critical | Open | - | 16/10/2026 13:02 |
| SI1062 | Surabaya | software | Incident | Critical | Resolved | iwan | 16/10/2026 10:00 |
| SR1061 | Head Office | software | Request | Medium | Resolved | Fatar | 15/10/2026 17:04 |
| HR1060 | Surabaya | hardware | Request | Medium | Cancel | - | 15/10/2026 16:13 |
| HR1059 | Surabaya | hardware | Request | Medium | Resolved | Fadli | 15/10/2026 16:13 |
| SR1058 | Head Office | software | Request | Critical | In progress | gary | 15/10/2026 15:35 |
| SR1057 | Head Office | software | Request | Critical | In progress | gary | 15/10/2026 14:39 |
| SI1056 | Surabaya | software | Incident | Critical | Resolved | Fadli | 15/10/2026 13:42 |
| SR1055 | Head Office | software | Request | Critical | Resolved | gary | 14/10/2026 15:01 |
| SR1054 | Head Office | software | Request | Critical | Resolved | gary | 14/10/2026 14:49 |
| SI1053 | Samarinda | software | Incident | Medium | Cancel | - | 14/10/2026 10:30 |
| HI1052 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 14/10/2026 09:51 |
| SR1051 | Head Office | software | Request | Critical | Resolved | gary | 13/10/2026 12:09 |
| NI1050 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 13/10/2026 09:26 |
| SR1049 | Samarinda | software | Request | Critical | In progress | gary | 13/10/2026 08:14 |
| HR1048 | Samarinda | hardware | Request | Medium | Resolved | Reno O | 13/10/2026 07:58 |
| SR1047 | Surabaya | software | Request | Medium | Resolved | Fadli | 11/10/2026 11:43 |
| SR1046 | Head Office | software | Request | Critical | Resolved | gary | 09/10/2026 16:57 |
| NI1045 | Banjarmasin | network&multimedia | Incident | Medium | Resolved | Thufail Qolba Aufar | 09/10/2026 16:28 |
| SR1044 | Head Office | software | Request | Critical | Resolved | Fadli | 08/10/2026 16:17 |
| SR1043 | Head Office | software | Request | Critical | Resolved | gary | 08/10/2026 09:56 |
| SR1042 | Sulawesi | software | Request | Medium | Resolved | Fadli | 07/10/2026 10:09 |
| SR1041 | Head Office | software | Request | Critical | Open | - | 06/10/2026 16:09 |
| SI1040 | Samarinda | software | Incident | Critical | Resolved | Fadli | 05/10/2026 15:39 |
| SR1039 | Palembang | software | Request | Critical | Resolved | Fadli | 05/10/2026 11:26 |
| SI1038 | Surabaya | software | Incident | Critical | Resolved | Fadli | 05/10/2026 08:31 |
| SI1037 | Surabaya | software | Incident | Critical | Cancel | - | 05/10/2026 08:27 |
| SR1036 | Head Office | software | Request | Critical | Resolved | gary | 02/10/2026 17:01 |
| SR1035 | Head Office | software | Request | Medium | Resolved | Fatar | 02/10/2026 08:03 |
| SR1034 | Head Office | software | Request | Medium | Resolved | Fatar | 02/10/2026 08:03 |
| NR1033 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 01/10/2026 11:13 |
| SR1032 | Head Office | software | Request | Medium | Resolved | Fadli | 01/10/2026 08:44 |
| SR1031 | Samarinda | software | Request | Critical | Resolved | Fadli | 30/09/2026 08:07 |
| SR1030 | Sulawesi | software | Request | Medium | Resolved | iwan | 29/09/2026 13:13 |
| NI1029 | Pontianak | network&multimedia | Incident | Critical | Resolved | Reno O | 29/09/2026 09:15 |
| HI1028 | Palembang | hardware | Incident | Critical | Resolved | Reno O | 28/09/2026 13:52 |
| SR1027 | Head Office | software | Request | Critical | Resolved | gary | 28/09/2026 11:49 |
| SI1026 | Samarinda | software | Incident | Critical | Resolved | Fadli | 28/09/2026 09:22 |
| SR1025 | Samarinda | software | Request | Critical | Resolved | gary | 28/09/2026 09:05 |
| SI1024 | Samarinda | software | Incident | Critical | Resolved | gary | 25/09/2026 15:08 |
| SI1023 | Samarinda | software | Incident | Critical | Cancel | - | 25/09/2026 15:08 |
| SR1022 | Head Office | software | Request | Medium | Resolved | Fatar | 24/09/2026 13:26 |
| SR1021 | Head Office | software | Request | Medium | Resolved | Fatar | 24/09/2026 13:24 |
| SR1020 | Head Office | software | Request | Critical | Resolved | gary | 24/09/2026 09:57 |
| NR1019 | Head Office | network&multimedia | Request | Critical | Hold - Teknisi | Reno O | 24/09/2026 09:43 |
| SR1018 | Jakarta | software | Request | Medium | Resolved | Fatar | 22/09/2026 10:26 |
| SI1017 | Head Office | software | Incident | Critical | Resolved | Reno O | 22/09/2026 10:06 |
| HI1016 | Palembang | hardware | Incident | Critical | Resolved | Reno O | 22/09/2026 09:30 |
| SR1015 | Head Office | software | Request | Critical | Resolved | Fatar | 21/09/2026 15:39 |
| SR1014 | Head Office | software | Request | Critical | Resolved | Fatar | 21/09/2026 15:39 |
| SI1013 | Head Office | software | Incident | Critical | Resolved | Fatar | 21/09/2026 13:53 |
| SR1012 | Head Office | software | Request | Critical | Resolved | Fatar | 21/09/2026 13:49 |
| SI1011 | Samarinda | software | Incident | Critical | Resolved | Fadli | 21/09/2026 11:11 |
| SR1010 | Samarinda | software | Request | Critical | Resolved | Fadli | 18/09/2026 15:04 |
| SR1009 | Samarinda | software | Request | Critical | Resolved | Fadli | 18/09/2026 14:35 |
| SR1008 | Jakarta | software | Request | Medium | Resolved | iwan | 18/09/2026 14:16 |
| NI1007 | Jakarta | network&multimedia | Incident | Critical | Resolved | Reno O | 18/09/2026 10:35 |
| SR1006 | Head Office | software | Request | Critical | Resolved | Fadli | 17/09/2026 13:43 |
| SR1005 | Head Office | software | Request | Critical | Resolved | gary | 15/09/2026 09:00 |
| NR1004 | Jakarta | network&multimedia | Request | Medium | Resolved | iwan | 14/09/2026 16:50 |
| SR1003 | Head Office | software | Request | Critical | Resolved | gary | 14/09/2026 09:05 |
| SR1002 | Head Office | software | Request | Low | Resolved | Fatar | 13/09/2026 16:59 |
| NI1001 | Jakarta | network&multimedia | Incident | Medium | Resolved | Reno O | 11/09/2026 10:28 |
| SR1000 | Samarinda | software | Request | Critical | Resolved | gary | 11/09/2026 08:36 |
| SI999 | Surabaya | software | Incident | Medium | Resolved | gary | 10/09/2026 16:53 |
| SR998 | Head Office | software | Request | Critical | Cancel | - | 10/09/2026 13:47 |
| SR997 | Head Office | software | Request | Critical | Resolved | Reno O | 10/09/2026 13:47 |
| SI996 | Surabaya | software | Incident | Critical | Resolved | Fadli | 10/09/2026 12:19 |
| SR995 | Head Office | software | Request | Critical | Open | - | 10/09/2026 10:20 |
| SR994 | Head Office | software | Request | Medium | Resolved | Fatar | 08/09/2026 14:19 |
| SR993 | Samarinda | software | Request | Critical | Resolved | gary | 08/09/2026 13:19 |
| SR992 | Samarinda | software | Request | Medium | Resolved | gary | 08/09/2026 09:31 |
| SR991 | Samarinda | software | Request | Low | Resolved | gary | 08/09/2026 08:29 |
| SI990 | Samarinda | software | Incident | Critical | Resolved | gary | 07/09/2026 12:27 |
| SR989 | Sulawesi | software | Request | Medium | Resolved | Fadli | 04/09/2026 13:34 |
| SI987 | Head Office | software | Incident | Critical | Cancel | - | 03/09/2026 13:18 |
| SI988 | Head Office | software | Incident | Critical | Resolved | Reno O | 03/09/2026 13:18 |
| SR986 | Head Office | software | Request | Critical | Resolved | iwan | 03/09/2026 11:46 |
| SR985 | Head Office | software | Request | Critical | Resolved | gary | 03/09/2026 11:44 |
| SR984 | Surabaya | software | Request | Medium | Resolved | Fadli | 02/09/2026 15:37 |
| SR983 | Samarinda | software | Request | Medium | Resolved | gary | 02/09/2026 10:09 |
| SI982 | Head Office | software | Incident | Critical | Resolved | gary | 02/09/2026 08:18 |
| SR981 | Head Office | software | Request | Critical | Resolved | gary | 31/08/2026 09:42 |
| SR980 | Surabaya | software | Request | Medium | Resolved | iwan | 31/08/2026 09:09 |
| SI979 | Surabaya | software | Incident | Critical | Resolved | iwan | 28/08/2026 11:59 |
| SR978 | Head Office | software | Request | Critical | Hold - Teknisi | gary | 28/08/2026 10:00 |
| SR977 | Jakarta | software | Request | Critical | Resolved | Fadli | 28/08/2026 08:19 |
| SR976 | Jakarta | software | Request | Medium | Resolved | Fadli | 26/08/2026 16:54 |
| SR975 | Jakarta | software | Request | Medium | Resolved | Fadli | 26/08/2026 16:51 |
| SR974 | Jakarta | software | Request | Medium | Resolved | Fadli | 26/08/2026 14:09 |
| NI973 | Samarinda | network&multimedia | Incident | Medium | Cancel | - | 26/08/2026 13:39 |
| NI972 | Samarinda | network&multimedia | Incident | Medium | Cancel | - | 26/08/2026 13:39 |
| NI971 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 26/08/2026 13:39 |
| SR970 | Jakarta | software | Request | Critical | Resolved | Fadli | 26/08/2026 13:24 |
| SR969 | Head Office | software | Request | Medium | Resolved | gary | 24/08/2026 15:02 |
| NR968 | Sulawesi | network&multimedia | Request | Critical | Resolved | Thufail Qolba Aufar | 24/08/2026 12:32 |
| SR967 | Samarinda | software | Request | Critical | Resolved | iwan | 24/08/2026 08:42 |
| SR966 | Samarinda | software | Request | Critical | Resolved | iwan | 24/08/2026 07:59 |
| SI965 | Head Office | software | Incident | Medium | Cancel | - | 21/08/2026 16:28 |
| SI964 | Head Office | software | Incident | Medium | Cancel | - | 21/08/2026 16:28 |
| NI963 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Fadli | 21/08/2026 10:32 |
| SR962 | Sulawesi | software | Request | Medium | Resolved | Fadli | 20/08/2026 11:14 |
| SR961 | Head Office | software | Request | Critical | Resolved | Fadli | 20/08/2026 10:07 |
| SR960 | Head Office | software | Request | Critical | Resolved | Fadli | 20/08/2026 10:05 |
| SI959 | Surabaya | software | Incident | Medium | Resolved | Fadli | 20/08/2026 09:40 |
| SR958 | Head Office | software | Request | Critical | Resolved | Fatar | 20/08/2026 09:36 |
| HR957 | Head Office | hardware | Request | Medium | Resolved | Reno O | 19/08/2026 14:57 |
| SI956 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 19/08/2026 14:00 |
| SR955 | Head Office | software | Request | Critical | Resolved | gary | 19/08/2026 10:36 |
| SI954 | Samarinda | software | Incident | Critical | Resolved | Fadli | 19/08/2026 09:13 |
| NR953 | Head Office | network&multimedia | Request | Critical | Cancel | - | 18/08/2026 16:04 |
| NR952 | Head Office | network&multimedia | Request | Critical | Resolved | gary | 18/08/2026 16:04 |
| NR951 | Head Office | network&multimedia | Request | Critical | Resolved | iwan | 18/08/2026 16:03 |
| HI950 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 18/08/2026 10:45 |
| NR949 | Head Office | network&multimedia | Request | Medium | Resolved | Fatar | 18/08/2026 09:21 |
| NR948 | Head Office | network&multimedia | Request | Medium | Resolved | Fatar | 18/08/2026 09:20 |
| NR947 | Head Office | network&multimedia | Request | Medium | Resolved | Fatar | 18/08/2026 09:19 |
| SI946 | Surabaya | software | Incident | Medium | Resolved | Fadli | 15/08/2026 12:10 |
| SI945 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 14/08/2026 11:12 |
| SR944 | Pontianak | software | Request | Critical | Cancel | - | 14/08/2026 09:33 |
| SR943 | Palembang | software | Request | Critical | Resolved | gary | 13/08/2026 08:30 |
| NI942 | Sulawesi | network&multimedia | Incident | Medium | Resolved | Fadli | 13/08/2026 06:06 |
| SR941 | Head Office | software | Request | Medium | Resolved | Fadli | 12/08/2026 09:17 |
| SR940 | Jakarta | software | Request | Medium | Resolved | Fadli | 11/08/2026 10:54 |
| SR939 | Jakarta | software | Request | Medium | Cancel | - | 11/08/2026 10:54 |
| SR938 | Sulawesi | software | Request | Critical | Resolved | Fadli | 11/08/2026 10:45 |
| NI937 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 11/08/2026 07:38 |
| SR936 | Samarinda | software | Request | Medium | Resolved | Fadli | 10/08/2026 10:09 |
| SR935 | Jakarta | software | Request | Medium | Resolved | Fadli | 10/08/2026 09:27 |
| SR934 | Samarinda | software | Request | Critical | Resolved | Fadli | 06/08/2026 14:03 |
| SR933 | Head Office | software | Request | Medium | Resolved | Fadli | 06/08/2026 10:59 |
| SI932 | Surabaya | software | Incident | Medium | Resolved | Fadli | 06/08/2026 09:13 |
| SR931 | Head Office | software | Request | Critical | Resolved | gary | 05/08/2026 16:31 |
| SI930 | Sulawesi | software | Incident | Medium | Resolved | gary | 05/08/2026 11:36 |
| SI929 | Pontianak | software | Incident | Medium | Resolved | Thufail Qolba Aufar | 04/08/2026 15:55 |
| NR928 | Pontianak | network&multimedia | Request | Medium | Resolved | gary | 04/08/2026 11:39 |
| SR927 | Head Office | software | Request | Critical | Resolved | Fadli | 04/08/2026 10:29 |
| SR926 | Palembang | software | Request | Medium | Resolved | Fadli | 04/08/2026 09:29 |
| SR925 | Palembang | software | Request | Critical | Resolved | Fadli | 04/08/2026 09:06 |
| SR924 | Jakarta | software | Request | Critical | Resolved | Fadli | 04/08/2026 08:28 |
| SI923 | Sulawesi | software | Incident | Critical | Resolved | gary | 03/08/2026 22:37 |
| SR922 | Sulawesi | software | Request | Critical | Cancel | - | 03/08/2026 22:34 |
| SR921 | Sulawesi | software | Request | Critical | Resolved | iwan | 03/08/2026 16:43 |
| SI920 | Jakarta | software | Incident | Critical | Cancel | - | 03/08/2026 14:35 |
| SR919 | Samarinda | software | Request | Critical | Resolved | Fadli | 03/08/2026 10:50 |
| SR918 | Head Office | software | Request | Low | Resolved | gary | 03/08/2026 10:44 |
| SR917 | Head Office | software | Request | Critical | Cancel | - | 03/08/2026 10:42 |
| SR916 | Head Office | software | Request | Critical | Resolved | gary | 03/08/2026 10:42 |
| SI915 | Head Office | software | Incident | Critical | Resolved | gary | 03/08/2026 10:40 |
| SR913 | Samarinda | software | Request | Medium | Resolved | Fadli | 03/08/2026 08:36 |
| SR914 | Samarinda | software | Request | Medium | Cancel | - | 03/08/2026 08:36 |
| SI912 | Head Office | software | Incident | Low | Resolved | iwan | 31/07/2026 17:02 |
| SR911 | Jakarta | software | Request | Critical | Resolved | Fadli | 31/07/2026 16:02 |
| SR910 | Head Office | software | Request | Critical | Resolved | Fadli | 31/07/2026 11:34 |
| SR909 | Jakarta | software | Request | Critical | Resolved | Fadli | 31/07/2026 09:17 |
| SR908 | Jakarta | software | Request | Critical | Resolved | Fadli | 31/07/2026 08:38 |
| SI907 | Jakarta | software | Incident | Medium | Resolved | Fadli | 30/07/2026 15:56 |
| SR906 | Jakarta | software | Request | Critical | Resolved | Fadli | 30/07/2026 13:58 |
| SR905 | Sulawesi | software | Request | Critical | Resolved | Reno O | 30/07/2026 09:40 |
| SR904 | Sulawesi | software | Request | Critical | Resolved | gary | 30/07/2026 09:28 |
| SR903 | Jakarta | software | Request | Medium | Resolved | Fadli | 29/07/2026 15:05 |
| SI902 | Pontianak | software | Incident | Medium | Resolved | Thufail Qolba Aufar | 29/07/2026 10:19 |
| SR901 | Sulawesi | software | Request | Medium | Resolved | Fadli | 28/07/2026 13:41 |
| SR900 | Palembang | software | Request | Critical | Resolved | gary | 28/07/2026 09:56 |
| SI899 | Jakarta | software | Incident | Medium | Resolved | Reno O | 28/07/2026 08:29 |
| SR898 | Jakarta | software | Request | Critical | Resolved | gary | 27/07/2026 09:27 |
| SR897 | Jakarta | software | Request | Critical | Resolved | gary | 27/07/2026 08:32 |
| NI896 | Sulawesi | network&multimedia | Incident | Medium | Resolved | gary | 25/07/2026 15:23 |
| SI895 | Surabaya | software | Incident | Critical | Resolved | Fadli | 24/07/2026 15:03 |
| SI894 | Samarinda | software | Incident | Critical | Resolved | Fadli | 24/07/2026 10:00 |
| SR893 | Head Office | software | Request | Critical | Resolved | gary | 24/07/2026 09:59 |
| SR892 | Head Office | software | Request | Critical | Resolved | gary | 24/07/2026 09:33 |
| SR891 | Head Office | software | Request | Critical | Resolved | gary | 23/07/2026 15:38 |
| SR890 | Head Office | software | Request | Medium | Cancel | - | 23/07/2026 15:38 |
| HI889 | Palembang | hardware | Incident | Medium | Resolved | Reno O | 23/07/2026 14:46 |
| NI888 | Sulawesi | network&multimedia | Incident | Medium | Resolved | gary | 23/07/2026 14:07 |
| SI887 | Samarinda | software | Incident | Critical | Resolved | Fadli | 23/07/2026 11:02 |
| SR886 | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/07/2026 09:02 |
| SR885 | Surabaya | software | Request | Medium | Resolved | Fadli | 21/07/2026 19:38 |
| HI884 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 21/07/2026 17:00 |
| SR883 | Head Office | software | Request | Critical | Resolved | Fadli | 21/07/2026 14:52 |
| SR882 | Jakarta | software | Request | Critical | Resolved | Fadli | 21/07/2026 10:08 |
| SR881 | Sulawesi | software | Request | Medium | Resolved | Fadli | 21/07/2026 10:03 |
| SI880 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 20/07/2026 15:36 |
| NR879 | Sulawesi | network&multimedia | Request | Critical | Resolved | Reno O | 20/07/2026 15:34 |
| HI878 | Samarinda | hardware | Incident | Critical | Resolved | Thufail Qolba Aufar | 20/07/2026 13:36 |
| NI877 | Samarinda | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 20/07/2026 13:06 |
| NR876 | Samarinda | network&multimedia | Request | Medium | Resolved | Thufail Qolba Aufar | 20/07/2026 11:10 |
| SR875 | Head Office | software | Request | Critical | Resolved | Fadli | 17/07/2026 15:39 |
| SR874 | Sulawesi | software | Request | Medium | Resolved | Fadli | 17/07/2026 15:30 |
| SI873 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 17/07/2026 14:47 |
| SI872 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 17/07/2026 09:22 |
| SI871 | Sulawesi | software | Incident | Medium | Resolved | gary | 16/07/2026 10:09 |
| SR870 | Head Office | software | Request | Critical | Resolved | Reno O | 16/07/2026 08:38 |
| SR869 | Jakarta | software | Request | Medium | Resolved | Fadli | 15/07/2026 16:12 |
| NI868 | Sulawesi | network&multimedia | Incident | Critical | Resolved | gary | 15/07/2026 16:02 |
| SI867 | Surabaya | software | Incident | Critical | Resolved | gary | 15/07/2026 14:21 |
| SI866 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 15/07/2026 11:23 |
| SR865 | Jakarta | software | Request | Medium | Resolved | Fadli | 15/07/2026 08:47 |
| SR864 | Jakarta | software | Request | Medium | Resolved | Fadli | 14/07/2026 13:22 |
| SI863 | Surabaya | software | Incident | Critical | Resolved | Fadli | 14/07/2026 12:57 |
| SI862 | Surabaya | software | Incident | Critical | Cancel | - | 14/07/2026 12:57 |
| SI861 | Surabaya | software | Incident | Critical | Cancel | - | 14/07/2026 12:57 |
| SR860 | Samarinda | software | Request | Critical | Resolved | gary | 14/07/2026 11:19 |
| SI859 | Surabaya | software | Incident | Critical | Resolved | Fadli | 14/07/2026 09:43 |
| SR858 | Head Office | software | Request | Critical | Cancel | - | 14/07/2026 08:36 |
| SR857 | Head Office | software | Request | Critical | Resolved | gary | 14/07/2026 08:36 |
| SR856 | Jakarta | software | Request | Medium | Resolved | Fadli | 14/07/2026 08:12 |
| SR855 | Samarinda | software | Request | Medium | Resolved | Reno O | 13/07/2026 08:33 |
| NR854 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 10/07/2026 08:58 |
| SR853 | Samarinda | software | Request | Medium | Resolved | Reno O | 09/07/2026 11:33 |
| SR852 | Jakarta | software | Request | Medium | Cancel | - | 09/07/2026 11:21 |
| NI851 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Reno O | 09/07/2026 08:58 |
| SR850 | Head Office | software | Request | Critical | Resolved | Fadli | 07/07/2026 10:27 |
| NR849 | Head Office | network&multimedia | Request | Critical | Resolved | Fatar | 07/07/2026 09:45 |
| SR848 | Sulawesi | software | Request | Medium | Resolved | Thufail Qolba Aufar | 06/07/2026 14:43 |
| SR847 | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/07/2026 09:37 |
| SI846 | Samarinda | software | Incident | Critical | Resolved | iwan | 06/07/2026 07:51 |
| HR845 | Sulawesi | hardware | Request | Critical | Resolved | iwan | 03/07/2026 12:55 |
| SR844 | Palembang | software | Request | Critical | Resolved | Fadli | 03/07/2026 11:20 |
| SI843 | Surabaya | software | Incident | Critical | Cancel | - | 03/07/2026 10:57 |
| NI842 | Head Office | network&multimedia | Incident | Critical | Resolved | Fatar | 03/07/2026 10:33 |
| SR841 | Palembang | software | Request | Critical | Resolved | Fadli | 03/07/2026 10:13 |
| SR840 | Samarinda | software | Request | Medium | Resolved | Fadli | 03/07/2026 09:31 |
| SI839 | Jakarta | software | Incident | Critical | Resolved | Fadli | 02/07/2026 11:03 |
| SI838 | Sulawesi | software | Incident | Critical | Resolved | Reno O | 02/07/2026 10:23 |
| SI837 | Samarinda | software | Incident | Critical | Resolved | Fadli | 02/07/2026 09:39 |
| SI836 | Samarinda | software | Incident | Critical | Cancel | - | 02/07/2026 09:39 |
| NR835 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 02/07/2026 08:13 |
| SR834 | Head Office | software | Request | Critical | Resolved | Fadli | 01/07/2026 15:07 |
| SR833 | Samarinda | software | Request | Medium | Resolved | iwan | 01/07/2026 15:04 |
| SR832 | Palembang | software | Request | Critical | Resolved | Fadli | 30/06/2026 16:51 |
| SR831 | Head Office | software | Request | Medium | Cancel | - | 30/06/2026 14:34 |
| SR830 | Pontianak | software | Request | Medium | Resolved | Fadli | 30/06/2026 14:16 |
| SR829 | Palembang | software | Request | Medium | Resolved | Fadli | 30/06/2026 09:38 |
| SR828 | Samarinda | software | Request | Medium | Resolved | Fadli | 30/06/2026 08:41 |
| SI827 | Surabaya | software | Incident | Critical | Resolved | Fadli | 29/06/2026 14:26 |
| HI826 | Samarinda | hardware | Incident | Medium | Cancel | - | 29/06/2026 13:41 |
| SR825 | Surabaya | software | Request | Medium | Resolved | Fadli | 29/06/2026 10:06 |
| SI824 | Head Office | software | Incident | Critical | Resolved | Fadli | 29/06/2026 09:26 |
| NI823 | Pontianak | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 29/06/2026 09:03 |
| SR822 | Pontianak | software | Request | Low | Resolved | Fadli | 26/06/2026 09:39 |
| SR821 | Head Office | software | Request | Critical | Resolved | Fadli | 26/06/2026 08:52 |
| HI820 | Pontianak | hardware | Incident | Critical | Resolved | Thufail Qolba Aufar | 26/06/2026 08:39 |
| NI819 | Sulawesi | network&multimedia | Incident | Critical | Cancel | - | 26/06/2026 08:15 |
| NI818 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 26/06/2026 08:07 |
| HI817 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 25/06/2026 19:13 |
| NI816 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 25/06/2026 14:19 |
| NI815 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 25/06/2026 14:12 |
| HI814 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 25/06/2026 14:03 |
| SR813 | Sulawesi | software | Request | Medium | Resolved | Fadli | 24/06/2026 13:12 |
| NR812 | Jakarta | network&multimedia | Request | Medium | Cancel | - | 23/06/2026 14:53 |
| SR811 | Jakarta | software | Request | Critical | Resolved | Fadli | 23/06/2026 14:07 |
| SR810 | Palembang | software | Request | Critical | Resolved | Fadli | 23/06/2026 13:38 |
| SI809 | Pontianak | software | Incident | Critical | Resolved | Fadli | 23/06/2026 08:53 |
| SI808 | Jakarta | software | Incident | Medium | Resolved | Fadli | 22/06/2026 16:45 |
| SI807 | Surabaya | software | Incident | Medium | Resolved | Fadli | 22/06/2026 14:59 |
| SR806 | Samarinda | software | Request | Medium | Resolved | gary | 22/06/2026 09:44 |
| SI805 | Samarinda | software | Incident | Critical | Resolved | Fadli | 22/06/2026 08:40 |
| SR804 | Head Office | software | Request | Medium | Resolved | gary | 18/06/2026 08:41 |
| SR803 | Jakarta | software | Request | Critical | Resolved | Fatar | 17/06/2026 11:31 |
| SI802 | Samarinda | software | Incident | Critical | Cancel | - | 17/06/2026 10:59 |
| SI801 | Samarinda | software | Incident | Critical | Resolved | iwan | 17/06/2026 10:59 |
| NI800 | Head Office | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 17/06/2026 10:24 |
| SR799 | Head Office | software | Request | Critical | Resolved | Fadli | 17/06/2026 09:14 |
| SI798 | Head Office | software | Incident | Critical | Cancel | - | 17/06/2026 08:44 |
| SR797 | Head Office | software | Request | Critical | Resolved | gary | 17/06/2026 08:42 |
| SI796 | Head Office | software | Incident | Critical | Resolved | gary | 17/06/2026 08:42 |
| SI795 | Samarinda | software | Incident | Critical | Resolved | Fadli | 11/06/2026 13:38 |
| SI794 | Banjarmasin | software | Incident | Medium | Resolved | Fadli | 11/06/2026 08:51 |
| SI793 | Head Office | software | Incident | Critical | Resolved | gary | 10/06/2026 13:50 |
| SR792 | Pontianak | software | Request | Medium | Resolved | Fadli | 10/06/2026 11:32 |
| HI791 | Head Office | hardware | Incident | Critical | Resolved | Thufail Qolba Aufar | 10/06/2026 09:17 |
| NI790 | Head Office | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 09/06/2026 15:07 |
| SI789 | Jakarta | software | Incident | Critical | Resolved | Fatar | 09/06/2026 14:49 |
| SI788 | Sulawesi | software | Incident | Critical | Resolved | Thufail Qolba Aufar | 09/06/2026 10:41 |
| SI787 | Sulawesi | software | Incident | Critical | Resolved | Thufail Qolba Aufar | 09/06/2026 10:41 |
| SR786 | Samarinda | software | Request | Medium | Resolved | Thufail Qolba Aufar | 08/06/2026 16:07 |
| SI785 | Jakarta | software | Incident | Medium | Resolved | Fadli | 05/06/2026 09:09 |
| SR784 | Pontianak | software | Request | Critical | Resolved | Fadli | 04/06/2026 15:43 |
| NI783 | Palembang | network&multimedia | Incident | Medium | Cancel | - | 04/06/2026 10:59 |
| SI782 | Samarinda | software | Incident | Critical | Resolved | Fadli | 04/06/2026 09:52 |
| SI781 | Jakarta | software | Incident | Critical | Resolved | Fadli | 03/06/2026 16:08 |
| SI780 | Samarinda | software | Incident | Critical | Resolved | Fadli | 02/06/2026 13:59 |
| SR779 | Samarinda | software | Request | Medium | Resolved | Fadli | 02/06/2026 13:52 |
| NI778 | Banjarmasin | network&multimedia | Incident | Critical | Resolved | Reno O | 02/06/2026 10:53 |
| SI777 | Samarinda | software | Incident | Critical | Cancel | - | 02/06/2026 10:21 |
| NI776 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 02/06/2026 08:49 |
| NI775 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 02/06/2026 08:21 |
| SR774 | Sulawesi | software | Request | Critical | Resolved | iwan | 01/06/2026 10:33 |
| SR773 | Surabaya | software | Request | Medium | Resolved | Fadli | 31/05/2026 13:22 |
| SI772 | Samarinda | software | Incident | Low | Resolved | Reno O | 29/05/2026 10:56 |
| SI771 | Palembang | software | Incident | Critical | Resolved | Fadli | 28/05/2026 14:03 |
| SI770 | Palembang | software | Incident | Critical | Resolved | Fadli | 28/05/2026 13:58 |
| SR769 | Sulawesi | software | Request | Medium | Resolved | Fadli | 28/05/2026 11:10 |
| SI768 | Sulawesi | software | Incident | Medium | Cancel | - | 28/05/2026 10:43 |
| NI767 | Jakarta | network&multimedia | Incident | Medium | Resolved | iwan | 26/05/2026 10:33 |
| SR766 | Palembang | software | Request | Critical | Resolved | iwan | 26/05/2026 10:26 |
| SI765 | Jakarta | software | Incident | Medium | Resolved | Fadli | 26/05/2026 10:19 |
| SR764 | Samarinda | software | Request | Medium | Resolved | Fadli | 25/05/2026 09:38 |
| SR763 | Head Office | software | Request | Medium | Resolved | Reno O | 25/05/2026 08:23 |
| SR762 | Head Office | software | Request | Medium | Resolved | Thufail Qolba Aufar | 22/05/2026 16:12 |
| NI761 | Head Office | network&multimedia | Incident | Critical | Resolved | Thufail Qolba Aufar | 22/05/2026 14:28 |
| SI760 | Head Office | software | Incident | Critical | Resolved | iwan | 22/05/2026 10:35 |
| NI759 | Jakarta | network&multimedia | Incident | Medium | Resolved | Fadli | 22/05/2026 08:55 |
| HR758 | Head Office | hardware | Request | Critical | Cancel | - | 22/05/2026 08:50 |
| SI757 | Head Office | software | Incident | Critical | Resolved | Reno O | 22/05/2026 08:47 |
| SR756 | Samarinda | software | Request | Critical | Resolved | Fadli | 21/05/2026 10:58 |
| SR755 | Head Office | software | Request | Critical | Resolved | gary | 20/05/2026 15:38 |
| HI754 | Pontianak | hardware | Incident | Medium | Resolved | Reno O | 20/05/2026 13:10 |
| NI753 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 20/05/2026 09:54 |
| SI752 | Head Office | software | Incident | Critical | Resolved | Reno O | 19/05/2026 19:15 |
| SR751 | Head Office | software | Request | Critical | Resolved | Thufail Qolba Aufar | 19/05/2026 11:37 |
| SR750 | Sulawesi | software | Request | Medium | Resolved | gary | 19/05/2026 08:55 |
| SR749 | Head Office | software | Request | Critical | Resolved | gary | 15/05/2026 16:57 |
| SR748 | Head Office | software | Request | Low | Resolved | Fadli | 15/05/2026 15:49 |
| SR747 | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 15/05/2026 14:56 |
| SI746 | Head Office | software | Incident | Critical | Cancel | - | 15/05/2026 13:04 |
| SI745 | Head Office | software | Incident | Critical | Resolved | Reno O | 15/05/2026 13:04 |
| SR744 | Samarinda | software | Request | Low | Resolved | gary | 13/05/2026 16:12 |
| HI743 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 13/05/2026 14:19 |
| SR742 | Head Office | software | Request | Critical | Resolved | gary | 13/05/2026 10:16 |
| HR741 | Head Office | hardware | Request | Critical | Resolved | Reno O | 13/05/2026 08:17 |
| HR740 | Head Office | hardware | Request | Critical | Cancel | - | 13/05/2026 08:16 |
| NI739 | Samarinda | network&multimedia | Incident | Critical | Resolved | gary | 12/05/2026 10:34 |
| NI738 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 12/05/2026 08:59 |
| SI737 | Samarinda | software | Incident | Critical | Resolved | Reno O | 12/05/2026 08:15 |
| NI736 | Surabaya | network&multimedia | Incident | Critical | Cancel | - | 11/05/2026 17:34 |
| NI735 | Surabaya | network&multimedia | Incident | Critical | Resolved | Reno O | 11/05/2026 17:34 |
| NI734 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 11/05/2026 15:59 |
| HR732 | Banjarmasin | hardware | Request | Critical | Cancel | - | 11/05/2026 15:47 |
| HR733 | Banjarmasin | hardware | Request | Critical | Resolved | Reno O | 11/05/2026 15:47 |
| SR731 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 11/05/2026 10:53 |
| NI730 | Samarinda | network&multimedia | Incident | Critical | Cancel | - | 11/05/2026 08:41 |
| SR729 | Head Office | software | Request | Critical | Resolved | iwan | 08/05/2026 14:22 |
| SR728 | Samarinda | software | Request | Low | Cancel | - | 08/05/2026 08:09 |
| SR727 | Samarinda | software | Request | Low | Resolved | Fadli | 08/05/2026 08:09 |
| SR726 | Jakarta | software | Request | Medium | Resolved | Fadli | 07/05/2026 16:38 |
| HI725 | Pontianak | hardware | Incident | Critical | Resolved | iwan | 07/05/2026 15:46 |
| HI724 | Samarinda | hardware | Incident | Medium | Resolved | Reno O | 07/05/2026 14:25 |
| SR723 | Sulawesi | software | Request | Medium | Resolved | Reno O | 07/05/2026 09:30 |
| HI722 | Samarinda | hardware | Incident | Critical | Resolved | Reno O | 07/05/2026 09:26 |
| SI721 | Samarinda | software | Incident | Critical | Resolved | Reno O | 07/05/2026 08:02 |
| SR720 | Palembang | software | Request | Medium | Resolved | iwan | 06/05/2026 11:11 |
| SR719 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 06/05/2026 08:48 |
| SI718 | Surabaya | software | Incident | Medium | Resolved | Reno O | 06/05/2026 08:40 |
| NR717 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 06/05/2026 08:36 |
| SR716 | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/05/2026 00:07 |
| HI715 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 05/05/2026 16:16 |
| SI714 | Surabaya | software | Incident | Critical | Cancel | - | 05/05/2026 14:36 |
| SI713 | Surabaya | software | Incident | Critical | Resolved | Reno O | 05/05/2026 14:36 |
| SR712 | Head Office | software | Request | Medium | Hold - Teknisi | gary | 05/05/2026 11:18 |
| SI711 | Head Office | software | Incident | Critical | Cancel | - | 05/05/2026 09:11 |
| HR710 | Jakarta | hardware | Request | Medium | Resolved | iwan | 05/05/2026 08:26 |
| SI709 | Samarinda | software | Incident | Low | Resolved | Fadli | 04/05/2026 11:02 |
| SR708 | Sulawesi | software | Request | Medium | Resolved | iwan | 04/05/2026 10:13 |
| HI707 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 30/04/2026 12:40 |
| NR706 | Sulawesi | network&multimedia | Request | Critical | Resolved | iwan | 29/04/2026 15:54 |
| NI705 | Samarinda | network&multimedia | Incident | Medium | Cancel | - | 29/04/2026 15:30 |
| SR704 | Head Office | software | Request | Critical | Resolved | Reno O | 29/04/2026 10:43 |
| NI703 | Sulawesi | network&multimedia | Incident | Medium | Resolved | iwan | 28/04/2026 16:54 |
| NI702 | Head Office | network&multimedia | Incident | Critical | Cancel | - | 28/04/2026 16:34 |
| SR701 | Head Office | software | Request | Critical | Resolved | Reno O | 28/04/2026 13:38 |
| NI700 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 28/04/2026 11:50 |
| SR699 | Samarinda | software | Request | Low | Resolved | Fadli | 28/04/2026 09:52 |
| SR698 | Head Office | software | Request | Medium | Resolved | Reno O | 28/04/2026 08:56 |
| SR697 | Jakarta | software | Request | Medium | Resolved | Fadli | 28/04/2026 08:44 |
| HI696 | Head Office | hardware | Incident | Critical | Cancel | - | 28/04/2026 08:42 |
| SI695 | Jakarta | software | Incident | Medium | Resolved | Fadli | 27/04/2026 14:44 |
| SR694 | Head Office | software | Request | Medium | Resolved | iwan | 27/04/2026 13:25 |
| SR693 | Samarinda | software | Request | Critical | Resolved | Reno O | 27/04/2026 10:37 |
| SR692 | Surabaya | software | Request | Medium | Cancel | - | 27/04/2026 10:26 |
| SR691 | Surabaya | software | Request | Medium | Cancel | - | 27/04/2026 10:26 |
| SR690 | Sulawesi | software | Request | Critical | Resolved | Fadli | 27/04/2026 09:39 |
| NR689 | Head Office | network&multimedia | Request | Medium | Resolved | iwan | 27/04/2026 08:45 |
| SR688 | Head Office | software | Request | Medium | Cancel | - | 27/04/2026 08:14 |
| NI687 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Reno O | 27/04/2026 08:01 |
| NI686 | Samarinda | network&multimedia | Incident | Low | Cancel | - | 24/04/2026 18:56 |
| NI685 | Sulawesi | network&multimedia | Incident | Low | Cancel | - | 24/04/2026 09:20 |
| HI684 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 23/04/2026 14:51 |
| SR683 | Head Office | software | Request | Medium | Resolved | gary | 23/04/2026 09:03 |
| SR682 | Sulawesi | software | Request | Critical | Resolved | Reno O | 23/04/2026 08:36 |
| SR681 | Sulawesi | software | Request | Critical | Cancel | - | 23/04/2026 08:34 |
| SR680 | Sulawesi | software | Request | Critical | Resolved | Reno O | 23/04/2026 08:34 |
| NI679 | Banjarmasin | network&multimedia | Incident | Low | Cancel | - | 22/04/2026 14:27 |
| NI678 | Banjarmasin | network&multimedia | Incident | Low | Resolved | iwan | 22/04/2026 14:26 |
| SI677 | Surabaya | software | Incident | Medium | Resolved | Reno O | 22/04/2026 08:47 |
| NI676 | Head Office | network&multimedia | Incident | Critical | Hold - Teknisi | iwan | 22/04/2026 07:46 |
| NI675 | Head Office | network&multimedia | Incident | Critical | Cancel | - | 22/04/2026 07:46 |
| NI674 | Samarinda | network&multimedia | Incident | Low | Resolved | Reno O | 21/04/2026 14:25 |
| NI673 | Samarinda | network&multimedia | Incident | Medium | Resolved | gary | 21/04/2026 14:01 |
| HI672 | Jakarta | hardware | Incident | Medium | Resolved | Reno O | 21/04/2026 13:33 |
| SI671 | Jakarta | software | Incident | Medium | Resolved | Fadli | 21/04/2026 11:53 |
| SI670 | Jakarta | software | Incident | Medium | Resolved | Fadli | 21/04/2026 11:52 |
| NI669 | Sulawesi | network&multimedia | Incident | Medium | Cancel | - | 21/04/2026 10:52 |
| SI668 | Samarinda | software | Incident | Medium | Resolved | Fadli | 21/04/2026 10:37 |
| SI667 | Head Office | software | Incident | Critical | Hold - Teknisi | iwan | 20/04/2026 16:25 |
| HR666 | Sulawesi | hardware | Request | Medium | Resolved | Reno O | 20/04/2026 11:17 |
| SR665 | Head Office | software | Request | Medium | Resolved | Fadli | 20/04/2026 10:35 |
| NR664 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 20/04/2026 09:13 |
| HR663 | Samarinda | hardware | Request | Medium | Resolved | Reno O | 20/04/2026 09:08 |
| SR662 | Head Office | software | Request | Critical | Resolved | gary | 17/04/2026 11:17 |
| SI661 | Head Office | software | Incident | Critical | Resolved | gary | 17/04/2026 10:27 |
| NI660 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 17/04/2026 10:06 |
| SR659 | Head Office | software | Request | Medium | Resolved | gary | 17/04/2026 09:01 |
| NR658 | Palembang | network&multimedia | Request | Critical | Cancel | - | 16/04/2026 14:15 |
| NR657 | Palembang | network&multimedia | Request | Critical | Resolved | Reno O | 16/04/2026 14:15 |
| SI656 | Head Office | software | Incident | Medium | Cancel | - | 16/04/2026 11:06 |
| SR655 | Head Office | software | Request | Critical | Resolved | iwan | 16/04/2026 10:08 |
| SR654 | Jakarta | software | Request | Medium | Resolved | Fadli | 16/04/2026 09:54 |
| SI653 | Jakarta | software | Incident | Medium | Resolved | Fadli | 15/04/2026 16:56 |
| HR652 | Jakarta | hardware | Request | Medium | Resolved | Reno O | 15/04/2026 16:03 |
| HI651 | Palembang | hardware | Incident | Critical | Resolved | Reno O | 15/04/2026 15:47 |
| SR650 | Head Office | software | Request | Medium | Cancel | - | 15/04/2026 15:05 |
| SI649 | Surabaya | software | Incident | Critical | Resolved | iwan | 15/04/2026 13:31 |
| NI648 | Samarinda | network&multimedia | Incident | Medium | Cancel | - | 15/04/2026 10:09 |
| NI647 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 15/04/2026 09:38 |
| SR646 | Sulawesi | software | Request | Medium | Resolved | Fadli | 14/04/2026 19:17 |
| SI645 | Surabaya | software | Incident | Critical | Resolved | iwan | 14/04/2026 15:33 |
| NI644 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 14/04/2026 12:50 |
| SI643 | Jakarta | software | Incident | Medium | Resolved | Fadli | 14/04/2026 11:36 |
| HI642 | Head Office | hardware | Incident | Critical | Cancel | - | 14/04/2026 11:25 |
| SR640 | Jakarta | software | Request | Medium | Resolved | Fadli | 13/04/2026 14:42 |
| SI639 | Head Office | software | Incident | Critical | Resolved | Reno O | 13/04/2026 11:40 |
| HR638 | Sulawesi | hardware | Request | Critical | Cancel | - | 13/04/2026 10:47 |
| HR637 | Sulawesi | hardware | Request | Critical | Resolved | iwan | 13/04/2026 10:47 |
| SI636 | Head Office | software | Incident | Medium | Resolved | Reno O | 13/04/2026 09:25 |
| HI635 | Samarinda | hardware | Incident | Critical | Resolved | Reno O | 13/04/2026 09:19 |
| NI634 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Reno O | 13/04/2026 09:10 |
| NI633 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 13/04/2026 08:06 |
| HR632 | Samarinda | hardware | Request | Medium | Cancel | - | 10/04/2026 10:42 |
| HR631 | Samarinda | hardware | Request | Medium | Resolved | Reno O | 10/04/2026 10:42 |
| SR630 | Head Office | software | Request | Critical | Resolved | iwan | 10/04/2026 10:30 |
| NI629 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 10/04/2026 10:04 |
| NI628 | Sulawesi | network&multimedia | Incident | Critical | Resolved | Reno O | 10/04/2026 08:37 |
| SI627 | Sulawesi | software | Incident | Medium | Resolved | iwan | 10/04/2026 08:21 |
| SI626 | Sulawesi | software | Incident | Medium | Cancel | - | 10/04/2026 08:21 |
| SR625 | Head Office | software | Request | Medium | Resolved | gary | 09/04/2026 13:55 |
| SI624 | Head Office | software | Incident | Critical | Resolved | Reno O | 09/04/2026 11:19 |
| SR623 | Head Office | software | Request | Medium | Resolved | Reno O | 09/04/2026 10:01 |
| SR622 | Samarinda | software | Request | Medium | Resolved | Reno O | 09/04/2026 09:25 |
| NI621 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 09/04/2026 09:19 |
| NR620 | Samarinda | network&multimedia | Request | Medium | Resolved | Reno O | 09/04/2026 08:11 |
| SI619 | Samarinda | software | Incident | Critical | Cancel | - | 08/04/2026 13:50 |
| SR618 | Sulawesi | software | Request | Medium | Resolved | Fadli | 08/04/2026 10:53 |
| SI617 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 08/04/2026 09:48 |
| SR616 | Sulawesi | software | Request | Medium | Cancel | - | 08/04/2026 09:24 |
| SR615 | Sulawesi | software | Request | Medium | Resolved | iwan | 08/04/2026 09:24 |
| NI614 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 08/04/2026 08:45 |
| HI613 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 07/04/2026 16:38 |
| SI612 | Samarinda | software | Incident | Low | Resolved | Reno O | 07/04/2026 14:49 |
| NR611 | Samarinda | network&multimedia | Request | Medium | Resolved | Reno O | 07/04/2026 14:39 |
| SR610 | Head Office | software | Request | Medium | Resolved | Reno O | 07/04/2026 11:14 |
| SI609 | Head Office | software | Incident | Critical | Resolved | iwan | 07/04/2026 10:15 |
| SI608 | Head Office | software | Incident | Critical | Resolved | Reno O | 07/04/2026 09:28 |
| NR607 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 07/04/2026 08:40 |
| NI606 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 07/04/2026 08:38 |
| SR605 | Head Office | software | Request | Critical | Resolved | Fadli | 07/04/2026 08:27 |
| HI604 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 07/04/2026 07:54 |
| SR603 | Head Office | software | Request | Critical | Resolved | gary | 06/04/2026 16:20 |
| SR602 | Head Office | software | Request | Critical | Cancel | - | 06/04/2026 16:11 |
| SR601 | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/04/2026 15:01 |
| SR600 | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/04/2026 14:20 |
| SI599 | Surabaya | software | Incident | Medium | Resolved | iwan | 06/04/2026 13:16 |
| SI598 | Head Office | software | Incident | Critical | Resolved | Reno O | 06/04/2026 11:22 |
| SR597 | Samarinda | software | Request | Medium | Cancel | - | 06/04/2026 08:33 |
| SR596 | Samarinda | software | Request | Medium | Resolved | Reno O | 06/04/2026 08:33 |
| NR595 | Sulawesi | network&multimedia | Request | Low | Resolved | Reno O | 06/04/2026 08:12 |
| NI594 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 06/04/2026 08:09 |
| NI593 | Samarinda | network&multimedia | Incident | Critical | Resolved | Reno O | 06/04/2026 08:05 |
| NI592 | Samarinda | network&multimedia | Incident | Medium | Resolved | Reno O | 04/04/2026 08:32 |
| HI591 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 02/04/2026 13:35 |
| HI590 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 02/04/2026 09:39 |
| SR589 | Head Office | software | Request | Critical | Resolved | iwan | 01/04/2026 14:29 |
| NR588 | Sulawesi | network&multimedia | Request | Medium | Resolved | Reno O | 01/04/2026 10:05 |
| SR587 | Samarinda | software | Request | Low | Resolved | Reno O | 31/03/2026 16:31 |
| SI586 | Surabaya | software | Incident | Critical | Resolved | Reno O | 31/03/2026 08:41 |
| SI585 | Surabaya | software | Incident | Medium | Resolved | Fadli | 30/03/2026 15:04 |
| SR584 | Samarinda | software | Request | Low | Resolved | Fadli | 30/03/2026 14:13 |
| SI583 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 30/03/2026 13:06 |
| NI582 | Head Office | network&multimedia | Incident | Medium | Resolved | Reno O | 30/03/2026 08:39 |
| HI581 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 30/03/2026 07:12 |
| HI580 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 27/03/2026 13:59 |
| SR579 | Head Office | software | Request | Critical | Resolved | Reno O | 26/03/2026 08:39 |
| SR578 | Head Office | software | Request | Critical | Resolved | gary | 25/03/2026 17:13 |
| SR577 | Head Office | software | Request | Critical | Resolved | gary | 25/03/2026 17:08 |
| SR576 | Head Office | software | Request | Critical | Resolved | iwan | 25/03/2026 15:57 |
| SI575 | Samarinda | software | Incident | Critical | Resolved | iwan | 25/03/2026 10:17 |
| SR574 | Jakarta | software | Request | Medium | Resolved | gary | 25/03/2026 08:15 |
| SR573 | Head Office | software | Request | Critical | Resolved | iwan | 18/03/2026 08:02 |
| SR572 | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 17/03/2026 14:59 |
| SR571 | Head Office | software | Request | Medium | Resolved | iwan | 17/03/2026 14:58 |
| SR570 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 17/03/2026 14:57 |
| SR569 | Head Office | software | Request | Medium | Resolved | iwan | 17/03/2026 14:56 |
| SI568 | Head Office | software | Incident | Critical | Hold - Teknisi | gary | 17/03/2026 14:06 |
| SI567 | Head Office | software | Incident | Critical | Cancel | - | 17/03/2026 14:06 |
| SI566 | Head Office | software | Incident | Critical | Cancel | - | 17/03/2026 14:03 |
| SR565 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 17/03/2026 14:02 |
| HI564 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 17/03/2026 14:01 |
| SI563 | Surabaya | software | Incident | Medium | Resolved | Fadli | 17/03/2026 13:42 |
| SR562 | Jakarta | software | Request | Medium | Resolved | Fadli | 17/03/2026 09:01 |
| NI561 | Samarinda | network&multimedia | Incident | Low | Resolved | Reno O | 16/03/2026 15:22 |
| SR560 | Head Office | software | Request | Critical | Cancel | - | 16/03/2026 12:09 |
| SR559 | Head Office | software | Request | Critical | Resolved | gary | 16/03/2026 09:44 |
| SR558 | Head Office | software | Request | Critical | Resolved | gary | 16/03/2026 09:18 |
| HI557 | Samarinda | hardware | Incident | Critical | Resolved | Reno O | 16/03/2026 08:12 |
| SI556 | Surabaya | software | Incident | Critical | Resolved | Fadli | 13/03/2026 15:21 |
| SI555 | Surabaya | software | Incident | Medium | Resolved | Fadli | 13/03/2026 14:54 |
| SR554 | Samarinda | software | Request | Medium | Resolved | iwan | 13/03/2026 12:27 |
| SI553 | Samarinda | software | Incident | Medium | Resolved | Fadli | 13/03/2026 10:36 |
| SI552 | Samarinda | software | Incident | Critical | Resolved | Fadli | 13/03/2026 10:10 |
| SI551 | Surabaya | software | Incident | Medium | Resolved | gary | 12/03/2026 15:57 |
| SR550 | Head Office | software | Request | Critical | Resolved | gary | 12/03/2026 15:23 |
| NI549 | Banjarmasin | network&multimedia | Incident | Low | Resolved | gary | 12/03/2026 13:57 |
| NI548 | Banjarmasin | network&multimedia | Incident | Low | Cancel | - | 12/03/2026 13:57 |
| SI547 | Surabaya | software | Incident | Critical | Resolved | Reno O | 10/03/2026 15:29 |
| SR546 | Samarinda | software | Request | Medium | Cancel | - | 10/03/2026 11:58 |
| SR545 | Samarinda | software | Request | Medium | Resolved | iwan | 10/03/2026 11:55 |
| HI544 | Jakarta | hardware | Incident | Critical | Resolved | Reno O | 10/03/2026 10:22 |
| SR543 | Samarinda | software | Request | Medium | Resolved | Fadli | 10/03/2026 09:26 |
| SR542 | Sulawesi | software | Request | Medium | Resolved | iwan | 09/03/2026 15:51 |
| NR541 | Sulawesi | network&multimedia | Request | Medium | Resolved | Reno O | 09/03/2026 15:50 |
| SR540 | Palembang | software | Request | Medium | Resolved | gary | 09/03/2026 13:51 |
| SR539 | Head Office | software | Request | Critical | Resolved | Fadli | 09/03/2026 09:45 |
| NR538 | Head Office | network&multimedia | Request | Medium | Resolved | gary | 05/03/2026 14:49 |
| NR537 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 05/03/2026 08:28 |
| SI536 | Head Office | software | Incident | Critical | Cancel | - | 04/03/2026 13:07 |
| SR535 | Sulawesi | software | Request | Medium | Resolved | iwan | 03/03/2026 11:42 |
| SR534 | Head Office | software | Request | Critical | Resolved | gary | 02/03/2026 16:53 |
| NI533 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 02/03/2026 16:14 |
| NI532 | Head Office | network&multimedia | Incident | Critical | Resolved | Reno O | 02/03/2026 15:05 |
| SI531 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 02/03/2026 14:52 |
| NR530 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 02/03/2026 09:57 |
| SR529 | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 27/02/2026 16:51 |
| HI528 | Samarinda | hardware | Incident | Critical | Resolved | Reno O | 26/02/2026 13:11 |
| SR527 | Samarinda | software | Request | Medium | Resolved | iwan | 26/02/2026 11:26 |
| SR526 | Head Office | software | Request | Medium | Resolved | gary | 25/02/2026 15:08 |
| SI525 | Surabaya | software | Incident | Critical | Resolved | Reno O | 25/02/2026 10:58 |
| NI524 | Banjarmasin | network&multimedia | Incident | Low | Resolved | Fadli | 25/02/2026 09:07 |
| SR523 | Head Office | software | Request | Critical | Resolved | gary | 23/02/2026 15:39 |
| SR522 | Sulawesi | software | Request | Critical | Resolved | iwan | 23/02/2026 13:37 |
| HI521 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 23/02/2026 11:01 |
| HI520 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 23/02/2026 10:56 |
| NI519 | Head Office | network&multimedia | Incident | Critical | Cancel | - | 23/02/2026 10:17 |
| SR518 | Head Office | software | Request | Critical | Resolved | iwan | 21/02/2026 13:22 |
| SI517 | Head Office | software | Incident | Medium | Resolved | Reno O | 20/02/2026 13:17 |
| NI516 | Head Office | network&multimedia | Incident | Medium | Resolved | Reno O | 20/02/2026 13:15 |
| SR515 | Sulawesi | software | Request | Medium | Resolved | iwan | 20/02/2026 12:51 |
| SI514 | Jakarta | software | Incident | Medium | Resolved | Fadli | 19/02/2026 13:55 |
| HI513 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 19/02/2026 10:54 |
| NI512 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 18/02/2026 13:45 |
| SI511 | Head Office | software | Incident | Critical | Resolved | gary | 18/02/2026 10:42 |
| SI510 | Head Office | software | Incident | Critical | Cancel | - | 18/02/2026 10:41 |
| SR509 | Sulawesi | software | Request | Low | Resolved | iwan | 18/02/2026 09:10 |
| SI508 | Samarinda | software | Incident | Low | Resolved | Reno O | 16/02/2026 15:28 |
| SR507 | Samarinda | software | Request | Critical | Cancel | - | 16/02/2026 14:12 |
| SR506 | Samarinda | software | Request | Critical | Cancel | - | 16/02/2026 14:12 |
| SR505 | Samarinda | software | Request | Critical | Resolved | iwan | 16/02/2026 14:12 |
| SR504 | Sulawesi | software | Request | Medium | Resolved | Fadli | 16/02/2026 14:01 |
| SR503 | Samarinda | software | Request | Low | Resolved | Fadli | 16/02/2026 13:46 |
| NI502 | Palembang | network&multimedia | Incident | Medium | Resolved | Saddam | 14/02/2026 16:42 |
| NI501 | Banjarmasin | network&multimedia | Incident | Low | Resolved | IT Plaza | 13/02/2026 16:55 |
| SR500 | Head Office | software | Request | Low | Resolved | iwan | 13/02/2026 09:37 |
| NR499 | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 11/02/2026 09:51 |
| SI498 | Head Office | software | Incident | Low | Resolved | Saddam | 10/02/2026 11:39 |
| NI497 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 10/02/2026 10:20 |
| SR496 | Samarinda | software | Request | Critical | Resolved | Fadli | 10/02/2026 09:28 |
| SR495 | Head Office | software | Request | Critical | Resolved | iwan | 10/02/2026 08:23 |
| SI494 | Pontianak | software | Incident | Medium | Resolved | Fadli | 09/02/2026 16:31 |
| SR493 | Head Office | software | Request | Critical | Cancel | - | 09/02/2026 15:54 |
| SR492 | Head Office | software | Request | Critical | Resolved | gary | 09/02/2026 15:10 |
| SR491 | Head Office | software | Request | Critical | Resolved | iwan | 09/02/2026 14:40 |
| SR490 | Head Office | software | Request | Critical | Resolved | iwan | 09/02/2026 14:33 |
| SR489 | Head Office | software | Request | Critical | Resolved | gary | 09/02/2026 14:29 |
| SI488 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 09/02/2026 08:54 |
| SI487 | Surabaya | software | Incident | Low | Resolved | Saddam | 09/02/2026 08:51 |
| SR486 | Sulawesi | software | Request | Critical | Resolved | iwan | 06/02/2026 18:32 |
| SR485 | Head Office | software | Request | Critical | Resolved | Saddam | 06/02/2026 14:40 |
| SI484 | Surabaya | software | Incident | Medium | Resolved | Saddam | 06/02/2026 09:47 |
| SR483 | Surabaya | software | Request | Medium | Resolved | Saddam | 05/02/2026 15:23 |
| SR482 | Sulawesi | software | Request | Medium | Resolved | iwan | 05/02/2026 07:39 |
| HR481 | Palembang | hardware | Request | Low | Resolved | Saddam | 04/02/2026 17:04 |
| HR480 | Head Office | hardware | Request | Low | Resolved | Saddam | 04/02/2026 16:19 |
| SR479 | Samarinda | software | Request | Medium | Resolved | Reno O | 04/02/2026 13:50 |
| SR478 | Sulawesi | software | Request | Medium | Resolved | iwan | 04/02/2026 12:59 |
| SI477 | Surabaya | software | Incident | Medium | Resolved | Saddam | 04/02/2026 08:35 |
| SI476 | Pontianak | software | Incident | Critical | Resolved | iwan | 04/02/2026 08:24 |
| NI475 | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 03/02/2026 18:08 |
| SR474 | Head Office | software | Request | Critical | Resolved | iwan | 03/02/2026 10:49 |
| SR473 | Jakarta | software | Request | Medium | Resolved | Fadli | 03/02/2026 08:43 |
| SI472 | Head Office | software | Incident | Critical | Resolved | Saddam | 03/02/2026 08:36 |
| SI470 | Head Office | software | Incident | Critical | Cancel | - | 03/02/2026 08:36 |
| SI471 | Head Office | software | Incident | Critical | Cancel | - | 03/02/2026 08:36 |
| HR469 | Head Office | hardware | Request | Critical | Resolved | Saddam | 03/02/2026 08:28 |
| NR468 | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 03/02/2026 08:24 |
| NI467 | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 02/02/2026 17:13 |
| SR466 | Sulawesi | software | Request | Medium | Resolved | Fadli | 02/02/2026 15:56 |
| SR465 | Samarinda | software | Request | Medium | Resolved | Fadli | 02/02/2026 15:44 |
| SR464 | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 02/02/2026 11:18 |
| NR463 | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 02/02/2026 09:23 |
| SR462 | Head Office | software | Request | Medium | Resolved | gary | 02/02/2026 09:13 |
| SI461 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 02/02/2026 09:05 |
| SR460 | Samarinda | software | Request | Medium | Resolved | gary | 02/02/2026 08:26 |
| SI459 | Samarinda | software | Incident | Medium | Resolved | iwan | 30/01/2026 16:44 |
| SI458 | Jakarta | software | Incident | Medium | Resolved | gary | 30/01/2026 11:57 |
| SI457 | Jakarta | software | Incident | Medium | Resolved | gary | 30/01/2026 10:53 |
| SI456 | Surabaya | software | Incident | Critical | Cancel | - | 30/01/2026 09:02 |
| SI455 | Surabaya | software | Incident | Medium | Resolved | Saddam | 30/01/2026 09:02 |
| SI454 | Head Office | software | Incident | Medium | Resolved | iwan | 29/01/2026 11:34 |
| SR453 | Sulawesi | software | Request | Low | Resolved | Saddam | 29/01/2026 10:54 |
| SR452 | Sulawesi | software | Request | Low | Resolved | Saddam | 29/01/2026 10:54 |
| HI450 | Samarinda | hardware | Incident | Low | Resolved | Saddam | 29/01/2026 09:29 |
| SI451 | Head Office | software | Incident | Low | Resolved | Saddam | 29/01/2026 09:29 |
| SI449 | Samarinda | software | Incident | Low | Cancel | - | 28/01/2026 12:38 |
| SI448 | Surabaya | software | Incident | Medium | Resolved | Saddam | 28/01/2026 09:35 |
| SI445 | Jakarta | software | Incident | Medium | Resolved | iwan | 27/01/2026 16:38 |
| SI444 | Head Office | software | Incident | Critical | Resolved | Fadli | 27/01/2026 13:54 |
| HI443 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 27/01/2026 10:45 |
| SR442 | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 27/01/2026 10:40 |
| SR441 | Head Office | software | Request | Critical | Resolved | iwan | 27/01/2026 10:01 |
| SI440 | Head Office | software | Incident | Medium | Resolved | iwan | 27/01/2026 09:21 |
| SI439 | Surabaya | software | Incident | Medium | Hold - Teknisi | iwan | 27/01/2026 08:24 |
| HR438 | Head Office | hardware | Request | Medium | Resolved | Reno O | 26/01/2026 14:21 |
| SI437 | Head Office | software | Incident | Low | Resolved | Saddam | 26/01/2026 13:29 |
| SI436 | Samarinda | software | Incident | Critical | Resolved | iwan | 26/01/2026 10:37 |
| SI435 | Surabaya | software | Incident | Medium | Resolved | Saddam | 23/01/2026 10:30 |
| SI434 | Samarinda | software | Incident | Critical | Resolved | iwan | 23/01/2026 09:23 |
| NI433 | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 22/01/2026 16:41 |
| SI432 | Surabaya | software | Incident | Medium | Resolved | Fadli | 22/01/2026 13:28 |
| SR431 | Jakarta | software | Request | Medium | Resolved | Fadli | 22/01/2026 11:12 |
| SR430 | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/01/2026 10:19 |
| SI429 | Jakarta | software | Incident | Medium | Resolved | Saddam | 22/01/2026 10:10 |
| SR428 | Sulawesi | software | Request | Medium | Resolved | Saddam | 22/01/2026 09:12 |
| SR427 | Sulawesi | software | Request | Critical | Resolved | iwan | 21/01/2026 16:48 |
| SR426 | Samarinda | software | Request | Medium | Resolved | Fadli | 21/01/2026 15:12 |
| SI411 | Head Office | software | Incident | Medium | Resolved | iwan | 21/01/2026 09:57 |
| SI425 | Head Office | software | Incident | Medium | Cancel | - | 21/01/2026 09:55 |
| HI424 | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 21/01/2026 09:04 |
| SR423 | Samarinda | software | Request | Medium | Resolved | Reno O | 20/01/2026 16:37 |
| NI422 | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 19/01/2026 15:40 |
| NI421 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 19/01/2026 13:34 |
| SR420 | Sulawesi | software | Request | Medium | Resolved | Fadli | 19/01/2026 11:30 |
| HI419 | Pontianak | hardware | Incident | Low | Resolved | Saddam | 19/01/2026 10:31 |
| SR418 | Head Office | software | Request | Low | Resolved | iwan | 15/01/2026 21:26 |
| SI417 | Head Office | software | Incident | Critical | Resolved | Saddam | 15/01/2026 13:46 |
| NR416 | Samarinda | network&multimedia | Request | Low | Resolved | Reno O | 15/01/2026 12:50 |
| SR415 | Head Office | software | Request | Low | Resolved | iwan | 15/01/2026 10:23 |
| SR414 | Jakarta | software | Request | Low | Resolved | Saddam | 14/01/2026 15:34 |
| NR413 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 14/01/2026 10:50 |
| NR412 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 14/01/2026 10:13 |
| SR410 | Samarinda | software | Request | Low | Resolved | Fadli | 14/01/2026 07:44 |
| NI409 | Jakarta | network&multimedia | Incident | Medium | Resolved | Saddam | 13/01/2026 14:38 |
| SI408 | Head Office | software | Incident | Critical | Resolved | gary | 13/01/2026 14:34 |
| SR407 | Head Office | software | Request | Critical | Resolved | gary | 13/01/2026 14:03 |
| SR406 | Sulawesi | software | Request | Low | Cancel | - | 13/01/2026 12:03 |
| NR405 | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 13/01/2026 11:36 |
| SR404 | Head Office | software | Request | Critical | Resolved | Fadli | 13/01/2026 10:34 |
| SI403 | Jakarta | software | Incident | Critical | Resolved | Fadli | 12/01/2026 18:31 |
| SR402 | Sulawesi | software | Request | Low | Resolved | iwan | 12/01/2026 16:22 |
| SR401 | Head Office | software | Request | Critical | Cancel | - | 12/01/2026 15:10 |
| HI400 | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 12/01/2026 15:07 |
| SR399 | Head Office | software | Request | Low | Resolved | Saddam | 12/01/2026 14:09 |
| SI398 | Surabaya | software | Incident | Medium | Resolved | Saddam | 12/01/2026 13:31 |
| NI397 | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 12/01/2026 11:52 |
| SI396 | Head Office | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:54 |
| SI395 | Head Office | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:50 |
| NI394 | Head Office | network&multimedia | Incident | Medium | Resolved | Reno O | 12/01/2026 08:42 |
| NR393 | Jakarta | network&multimedia | Request | Medium | Cancel | - | 12/01/2026 08:36 |
| NR392 | Jakarta | network&multimedia | Request | Medium | Resolved | Saddam | 12/01/2026 08:36 |
| SI391 | Jakarta | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:18 |
| SI390 | Sulawesi | software | Incident | Medium | Resolved | iwan | 10/01/2026 13:25 |
| SR389 | Head Office | software | Request | Medium | Cancel | - | 09/01/2026 16:59 |
| SR388 | Sulawesi | software | Request | Critical | Resolved | Fadli | 09/01/2026 12:32 |
| SI387 | Jakarta | software | Incident | Medium | Resolved | gary | 09/01/2026 09:14 |
| NR386 | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 08/01/2026 15:27 |
| HI385 | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 08/01/2026 14:50 |
| SR384 | Sulawesi | software | Request | Medium | Resolved | Fadli | 08/01/2026 12:58 |
| HI383 | Pontianak | hardware | Incident | Medium | Resolved | Saddam | 08/01/2026 11:01 |
| NI382 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 08/01/2026 08:43 |
| SR381 | Surabaya | software | Request | Critical | Resolved | Reno O | 08/01/2026 08:33 |
| SR380 | Sulawesi | software | Request | Low | Resolved | Saddam | 08/01/2026 07:58 |
| SI379 | Head Office | software | Incident | Medium | Resolved | iwan | 07/01/2026 16:33 |
| SI378 | Head Office | software | Incident | Medium | Resolved | iwan | 07/01/2026 15:26 |
| HI377 | Head Office | hardware | Incident | Critical | Cancel | - | 07/01/2026 10:13 |
| HI376 | Head Office | hardware | Incident | Low | Resolved | Saddam | 07/01/2026 10:13 |
| HI375 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 07/01/2026 09:47 |
| HI374 | Head Office | hardware | Incident | Medium | Resolved | Saddam | 07/01/2026 09:30 |
| SI373 | Sulawesi | software | Incident | Low | Resolved | iwan | 07/01/2026 09:08 |
| NR372 | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 07/01/2026 08:52 |
| SR371 | Head Office | software | Request | Critical | Resolved | iwan | 06/01/2026 16:01 |
| SI370 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:45 |
| SI369 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:41 |
| SI368 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:39 |
| SI367 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:34 |
| SI366 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:33 |
| SI365 | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:31 |
| NI364 | Head Office | network&multimedia | Incident | Medium | Cancel | - | 06/01/2026 13:31 |
| NI363 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 06/01/2026 13:31 |
| SR362 | Jakarta | software | Request | Critical | Resolved | iwan | 06/01/2026 13:17 |
| NR361 | Sulawesi | network&multimedia | Request | Medium | Resolved | Reno O | 06/01/2026 10:58 |
| SR360 | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/01/2026 09:38 |
| SI359 | Head Office | software | Incident | Critical | Resolved | iwan | 05/01/2026 16:38 |
| NR358 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 05/01/2026 15:13 |
| HI357 | Head Office | hardware | Incident | Low | Resolved | Saddam | 05/01/2026 14:02 |
| SI356 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 05/01/2026 11:06 |
| SR355 | Head Office | software | Request | Medium | Resolved | gary | 05/01/2026 10:27 |
| SI354 | Head Office | software | Incident | Medium | Resolved | Saddam | 05/01/2026 10:02 |
| SR353 | Head Office | software | Request | Low | Resolved | Reno O | 05/01/2026 09:59 |
| NR352 | Samarinda | network&multimedia | Request | Critical | Resolved | Reno O | 05/01/2026 09:02 |
| SI351 | Head Office | software | Incident | Critical | Resolved | iwan | 05/01/2026 08:30 |
| SI350 | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 17:48 |
| SI349 | Head Office | software | Incident | Critical | Resolved | gary | 02/01/2026 17:24 |
| SI348 | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 17:23 |
| SI347 | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 15:22 |
| SI346 | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 15:18 |
| SI345 | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 15:05 |
| SI344 | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 15:04 |
| SI343 | Head Office | software | Incident | Critical | Resolved | gary | 02/01/2026 14:37 |
| NI342 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 02/01/2026 13:10 |
| NR341 | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 02/01/2026 09:07 |
| SI340 | Head Office | software | Incident | Medium | Resolved | iwan | 02/01/2026 08:55 |
| SR339 | Head Office | software | Request | Medium | Resolved | Saddam | 02/01/2026 08:45 |
| NI338 | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 31/12/2025 14:56 |
| SR337 | Sulawesi | software | Request | Critical | Resolved | iwan | 31/12/2025 14:35 |
| NR336 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 31/12/2025 10:25 |
| SR335 | Head Office | software | Request | Critical | Resolved | Fadli | 30/12/2025 18:26 |
| NR334 | Head Office | network&multimedia | Request | Critical | Resolved | Fadli | 30/12/2025 10:09 |
| NR333 | Head Office | network&multimedia | Request | Critical | Resolved | Fadli | 30/12/2025 10:07 |
| HI332 | Head Office | hardware | Incident | Critical | Resolved | Reno O | 30/12/2025 09:53 |
| HI331 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 30/12/2025 08:42 |
| SR330 | Head Office | software | Request | Medium | Resolved | Saddam | 29/12/2025 13:33 |
| NR329 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 29/12/2025 10:32 |
| HI328 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 29/12/2025 09:40 |
| HI327 | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 29/12/2025 08:53 |
| SI326 | Samarinda | software | Incident | Medium | Resolved | Saddam | 29/12/2025 08:44 |
| NR325 | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 29/12/2025 08:23 |
| HI324 | Head Office | hardware | Incident | Low | Resolved | Saddam | 29/12/2025 08:12 |
| NR323 | Sulawesi | network&multimedia | Request | Critical | Resolved | iwan | 24/12/2025 16:28 |
| HI322 | Jakarta | hardware | Incident | Medium | Resolved | Reno O | 24/12/2025 13:58 |
| SR321 | Samarinda | software | Request | Low | Resolved | Fadli | 24/12/2025 08:34 |
| SI320 | Samarinda | software | Incident | Low | Resolved | iwan | 23/12/2025 12:54 |
| SI319 | Head Office | software | Incident | Medium | Resolved | iwan | 23/12/2025 09:57 |
| SI318 | Head Office | software | Incident | Medium | Resolved | Reno O | 22/12/2025 17:49 |
| SI317 | Jakarta | software | Incident | Critical | Resolved | Fadli | 22/12/2025 16:45 |
| SR316 | Head Office | software | Request | Critical | Resolved | iwan | 22/12/2025 11:14 |
| SR315 | Head Office | software | Request | Medium | Resolved | Saddam | 22/12/2025 11:13 |
| SR314 | Head Office | software | Request | Medium | Cancel | - | 22/12/2025 11:13 |
| NI313 | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 22/12/2025 10:04 |
| SR312 | Head Office | software | Request | Medium | Resolved | iwan | 22/12/2025 09:51 |
| SR311 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 22/12/2025 09:50 |
| SI310 | Samarinda | software | Incident | Medium | Resolved | Saddam | 22/12/2025 09:38 |
| SI309 | Samarinda | software | Incident | Medium | Resolved | Saddam | 22/12/2025 09:38 |
| SR308 | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/12/2025 09:13 |
| NI307 | Palembang | network&multimedia | Incident | Medium | Resolved | Saddam | 22/12/2025 09:08 |
| HI306 | Head Office | hardware | Incident | Low | Resolved | Saddam | 22/12/2025 09:05 |
| SR305 | Head Office | software | Request | Critical | Hold - Teknisi | Fadli | 22/12/2025 08:41 |
| SR304 | Head Office | software | Request | Medium | Resolved | Saddam | 19/12/2025 11:13 |
| SI303 | Head Office | software | Incident | Critical | Resolved | iwan | 19/12/2025 09:59 |
| SR302 | Head Office | software | Request | Critical | Resolved | Fadli | 19/12/2025 09:59 |
| SI301 | Head Office | software | Incident | Critical | Resolved | Saddam | 19/12/2025 09:30 |
| SI300 | Samarinda | software | Incident | Low | Resolved | Saddam | 19/12/2025 09:20 |
| SI299 | Jakarta | software | Incident | Medium | Resolved | gary | 18/12/2025 16:33 |
| SR298 | Head Office | software | Request | Medium | Resolved | iwan | 18/12/2025 14:46 |
| SR297 | Jakarta | software | Request | Low | Resolved | Saddam | 18/12/2025 09:43 |
| SR296 | Jakarta | software | Request | Critical | Cancel | - | 18/12/2025 09:43 |
| HI295 | Pontianak | hardware | Incident | Low | Resolved | Saddam | 18/12/2025 08:39 |
| SR294 | Samarinda | software | Request | Medium | Resolved | Saddam | 17/12/2025 16:44 |
| SR293 | Samarinda | software | Request | Medium | Resolved | Saddam | 17/12/2025 16:41 |
| SI292 | Jakarta | software | Incident | Medium | Hold - Teknisi | Fadli | 17/12/2025 15:38 |
| SR291 | Jakarta | software | Request | Medium | Cancel | - | 17/12/2025 15:22 |
| SR290 | Samarinda | software | Request | Medium | Cancel | - | 17/12/2025 14:02 |
| SR289 | Samarinda | software | Request | Medium | Cancel | - | 17/12/2025 14:02 |
| SI288 | Head Office | software | Incident | Medium | Resolved | Fadli | 17/12/2025 13:38 |
| SI287 | Samarinda | software | Incident | Medium | Resolved | Saddam | 17/12/2025 13:31 |
| SR286 | Jakarta | software | Request | Medium | Resolved | Fadli | 17/12/2025 13:28 |
| NR285 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 17/12/2025 11:47 |
| SR284 | Head Office | software | Request | Critical | Resolved | gary | 17/12/2025 11:16 |
| SI283 | Head Office | software | Incident | Critical | Resolved | gary | 17/12/2025 10:40 |
| SI282 | Surabaya | software | Incident | Medium | Resolved | Saddam | 17/12/2025 10:05 |
| SI281 | Head Office | software | Incident | Medium | Resolved | Saddam | 17/12/2025 09:58 |
| SR280 | Head Office | software | Request | Low | Resolved | Saddam | 17/12/2025 09:53 |
| HI279 | Head Office | hardware | Incident | Medium | Resolved | Saddam | 17/12/2025 09:35 |
| SI278 | Surabaya | software | Incident | Medium | Resolved | Saddam | 17/12/2025 08:41 |
| NI277 | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 17/12/2025 08:37 |
| SI276 | Head Office | software | Incident | Medium | Resolved | Reno O | 16/12/2025 15:30 |
| SI275 | Sulawesi | software | Incident | Medium | Resolved | Fadli | 16/12/2025 14:42 |
| SI274 | Surabaya | software | Incident | Critical | Resolved | Fadli | 16/12/2025 13:03 |
| SI273 | Jakarta | software | Incident | Medium | Resolved | Fadli | 16/12/2025 11:00 |
| NR272 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 16/12/2025 10:31 |
| SI271 | Surabaya | software | Incident | Critical | Resolved | Reno O | 16/12/2025 09:41 |
| SI270 | Sulawesi | software | Incident | Medium | Resolved | iwan | 16/12/2025 09:37 |
| SI269 | Jakarta | software | Incident | Critical | Resolved | Fadli | 16/12/2025 09:24 |
| NR268 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 16/12/2025 08:31 |
| SI267 | Head Office | software | Incident | Low | Resolved | Saddam | 16/12/2025 08:10 |
| SR266 | Head Office | software | Request | Critical | Resolved | gary | 15/12/2025 16:54 |
| SR265 | Head Office | software | Request | Critical | Resolved | Fadli | 15/12/2025 16:52 |
| SI264 | Samarinda | software | Incident | Medium | Resolved | Saddam | 15/12/2025 14:41 |
| SR263 | Samarinda | software | Request | Low | Resolved | Saddam | 15/12/2025 14:05 |
| SR262 | Head Office | software | Request | Medium | Resolved | iwan | 15/12/2025 13:46 |
| SR261 | Head Office | software | Request | Medium | Cancel | - | 15/12/2025 13:46 |
| SI260 | Pontianak | software | Incident | Medium | Resolved | Saddam | 15/12/2025 11:26 |
| SI259 | Head Office | software | Incident | Critical | Resolved | iwan | 15/12/2025 08:43 |
| SI258 | Head Office | software | Incident | Critical | Cancel | - | 15/12/2025 08:25 |
| NI257 | Sulawesi | network&multimedia | Incident | Low | Resolved | Saddam | 12/12/2025 16:37 |
| NI256 | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 12/12/2025 15:51 |
| HR255 | Head Office | hardware | Request | Low | Resolved | Saddam | 12/12/2025 15:42 |
| SI254 | Surabaya | software | Incident | Critical | Cancel | - | 12/12/2025 11:00 |
| NR253 | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| NR252 | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| NR251 | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| NR250 | Samarinda | network&multimedia | Request | Low | Resolved | Saddam | 12/12/2025 09:09 |
| SR249 | Head Office | software | Request | Medium | Resolved | Saddam | 12/12/2025 09:08 |
| NI248 | Samarinda | network&multimedia | Incident | Medium | Resolved | Saddam | 12/12/2025 07:56 |
| HI247 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 11/12/2025 17:01 |
| SR246 | Head Office | software | Request | Critical | Resolved | iwan | 11/12/2025 15:55 |
| NI245 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 11/12/2025 14:00 |
| SI244 | Surabaya | software | Incident | Medium | Resolved | Saddam | 11/12/2025 09:27 |
| HI228 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 11/12/2025 07:58 |
| SI227 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 10/12/2025 15:40 |
| SR226 | Jakarta | software | Request | Medium | Resolved | Fadli | 10/12/2025 14:33 |
| SR225 | Sulawesi | software | Request | Critical | Resolved | Fadli | 10/12/2025 09:32 |
| SI224 | Jakarta | software | Incident | Medium | Resolved | Fadli | 10/12/2025 09:02 |
| HR223 | Sulawesi | hardware | Request | Medium | Cancel | Reno O | 09/12/2025 16:26 |
| NR222 | Samarinda | network&multimedia | Request | Low | Resolved | Reno O | 09/12/2025 15:35 |
| SR221 | Surabaya | software | Request | Critical | Resolved | iwan | 09/12/2025 14:30 |
| SR220 | Sulawesi | software | Request | Medium | Resolved | Saddam | 09/12/2025 13:19 |
| SR219 | Jakarta | software | Request | Medium | Resolved | gary | 09/12/2025 09:37 |
| HI218 | Head Office | hardware | Incident | Medium | Resolved | Saddam | 09/12/2025 09:13 |
| SI217 | Head Office | software | Incident | Medium | Resolved | Saddam | 08/12/2025 18:26 |
| SR216 | Head Office | software | Request | Critical | Cancel | - | 08/12/2025 15:26 |
| SI215 | Pontianak | software | Incident | Medium | Resolved | Reno O | 08/12/2025 15:10 |
| SR214 | Head Office | software | Request | Medium | Resolved | iwan | 08/12/2025 14:18 |
| SI213 | Samarinda | software | Incident | Medium | Resolved | Reno O | 08/12/2025 13:44 |
| SI212 | Surabaya | software | Incident | Medium | Resolved | Fadli | 08/12/2025 13:33 |
| SR211 | Samarinda | software | Request | Low | Resolved | Reno O | 08/12/2025 13:22 |
| SR210 | Samarinda | software | Request | Critical | Resolved | Fadli | 08/12/2025 10:57 |
| SI209 | Jakarta | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:26 |
| SI208 | Jakarta | software | Incident | Critical | Cancel | - | 08/12/2025 10:26 |
| SI207 | Head Office | software | Incident | Medium | Cancel | - | 08/12/2025 10:24 |
| SI206 | Surabaya | software | Incident | Low | Resolved | Fadli | 08/12/2025 10:16 |
| SI205 | Samarinda | software | Incident | Low | Resolved | Reno O | 08/12/2025 10:10 |
| SI204 | Sulawesi | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:05 |
| SI203 | Jakarta | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:03 |
| SR202 | Head Office | software | Request | Medium | Resolved | iwan | 08/12/2025 09:55 |
| HI201 | Samarinda | hardware | Incident | Medium | Resolved | Reno O | 08/12/2025 09:44 |
| SI200 | Jakarta | software | Incident | Medium | Cancel | - | 08/12/2025 09:34 |
| SI199 | Jakarta | software | Incident | Medium | Resolved | gary | 08/12/2025 08:55 |
| SI198 | Surabaya | software | Incident | Low | Resolved | Saddam | 07/12/2025 17:47 |
| SR197 | Pontianak | software | Request | Critical | Resolved | gary | 06/12/2025 02:43 |
| NR196 | Sulawesi | network&multimedia | Request | Critical | Resolved | iwan | 05/12/2025 18:09 |
| SI195 | Head Office | software | Incident | Medium | Resolved | iwan | 05/12/2025 16:25 |
| SI194 | Surabaya | software | Incident | Medium | Resolved | Saddam | 05/12/2025 16:01 |
| HI193 | Head Office | hardware | Incident | Medium | Resolved | Reno O | 05/12/2025 13:42 |
| SI192 | Head Office | software | Incident | Medium | Resolved | Saddam | 05/12/2025 13:22 |
| SI191 | Head Office | software | Incident | Medium | Cancel | - | 05/12/2025 13:22 |
| SR190 | Sulawesi | software | Request | Critical | Resolved | Fadli | 05/12/2025 11:15 |
| SI189 | Samarinda | software | Incident | Low | Resolved | Reno O | 05/12/2025 10:18 |
| SI188 | Head Office | software | Incident | Critical | Resolved | gary | 05/12/2025 10:02 |
| NR187 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 05/12/2025 09:17 |
| HI186 | Head Office | hardware | Incident | Low | Resolved | iwan | 05/12/2025 08:51 |
| SR185 | Sulawesi | software | Request | Medium | Resolved | Saddam | 05/12/2025 08:13 |
| NR184 | Head Office | network&multimedia | Request | Critical | Cancel | - | 04/12/2025 16:57 |
| NR183 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 04/12/2025 16:56 |
| SI182 | Samarinda | software | Incident | Medium | Resolved | Saddam | 04/12/2025 15:12 |
| SI181 | Samarinda | software | Incident | Critical | Cancel | - | 04/12/2025 15:10 |
| SI180 | Head Office | software | Incident | Medium | Resolved | gary | 04/12/2025 10:34 |
| SR179 | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:46 |
| SR178 | Head Office | software | Request | Low | Cancel | - | 04/12/2025 09:40 |
| SR177 | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:38 |
| SR176 | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:36 |
| SR175 | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:33 |
| SR174 | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:31 |
| SR173 | Pontianak | software | Request | Medium | Resolved | Fadli | 04/12/2025 08:43 |
| SI172 | Samarinda | software | Incident | Medium | Resolved | iwan | 04/12/2025 08:16 |
| SR171 | Head Office | software | Request | Medium | Resolved | Reno O | 03/12/2025 12:51 |
| HI170 | Samarinda | hardware | Incident | Medium | Resolved | Saddam | 03/12/2025 09:48 |
| SI169 | Surabaya | software | Incident | Medium | Resolved | Saddam | 03/12/2025 09:09 |
| SR168 | Head Office | software | Request | Low | Resolved | Reno O | 03/12/2025 08:21 |
| SR167 | Head Office | software | Request | Low | Resolved | iwan | 02/12/2025 16:52 |
| SR166 | Head Office | software | Request | Medium | Resolved | Fadli | 02/12/2025 16:50 |
| HI165 | Palembang | hardware | Incident | Medium | Resolved | Saddam | 02/12/2025 14:43 |
| SR164 | Samarinda | software | Request | Medium | Resolved | iwan | 02/12/2025 14:33 |
| SR163 | Samarinda | software | Request | Medium | Cancel | - | 02/12/2025 14:26 |
| SR162 | Sulawesi | software | Request | Critical | Resolved | Fadli | 02/12/2025 11:02 |
| SR161 | Sulawesi | software | Request | Critical | Cancel | - | 02/12/2025 11:02 |
| SI160 | Head Office | software | Incident | Medium | Resolved | gary | 01/12/2025 15:21 |
| SR159 | Banjarmasin | software | Request | Medium | Resolved | Fadli | 01/12/2025 14:19 |
| SI158 | Head Office | software | Incident | Low | Resolved | Saddam | 01/12/2025 13:34 |
| HI157 | Head Office | hardware | Incident | Low | Resolved | Saddam | 01/12/2025 12:48 |
| HR156 | Sulawesi | hardware | Request | Medium | Resolved | Saddam | 01/12/2025 12:04 |
| NR155 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 01/12/2025 11:12 |
| SR154 | Head Office | software | Request | Low | Hold - Teknisi | gary | 01/12/2025 09:28 |
| SR153 | Head Office | software | Request | Low | Hold - Teknisi | gary | 01/12/2025 09:21 |
| SR152 | Samarinda | software | Request | Medium | Resolved | Fadli | 01/12/2025 08:25 |
| SI151 | Surabaya | software | Incident | Low | Resolved | Saddam | 28/11/2025 15:21 |
| SR150 | Head Office | software | Request | Critical | Resolved | iwan | 28/11/2025 10:38 |
| SR149 | Head Office | software | Request | Low | Resolved | iwan | 28/11/2025 09:54 |
| SR148 | Sulawesi | software | Request | Medium | Resolved | Fadli | 28/11/2025 08:12 |
| SR147 | Sulawesi | software | Request | Medium | Cancel | - | 28/11/2025 08:09 |
| SR146 | Sulawesi | software | Request | Medium | Cancel | - | 28/11/2025 08:08 |
| NI145 | Jakarta | network&multimedia | Incident | Medium | Resolved | Saddam | 27/11/2025 14:56 |
| SI143 | Surabaya | software | Incident | Critical | Resolved | Fadli | 27/11/2025 13:45 |
| SI142 | Head Office | software | Incident | Medium | Resolved | gary | 27/11/2025 11:21 |
| NR141 | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 27/11/2025 10:41 |
| NI140 | Head Office | network&multimedia | Incident | Critical | Cancel | - | 27/11/2025 09:27 |
| SR139 | Samarinda | software | Request | Low | Resolved | Fadli | 27/11/2025 08:14 |
| SI138 | Sulawesi | software | Incident | Critical | Resolved | iwan | 27/11/2025 07:54 |
| NR137 | Jakarta | network&multimedia | Request | Medium | Resolved | Saddam | 27/11/2025 07:52 |
| NR136 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 26/11/2025 16:18 |
| NR135 | Head Office | network&multimedia | Request | Medium | Cancel | - | 26/11/2025 16:18 |
| SI134 | Palembang | software | Incident | Medium | Resolved | Fadli | 26/11/2025 15:18 |
| SR133 | Samarinda | software | Request | Low | Hold - Teknisi | Fadli | 26/11/2025 14:10 |
| SR132 | Sulawesi | software | Request | Medium | Resolved | Saddam | 26/11/2025 09:21 |
| SR131 | Sulawesi | software | Request | Critical | Cancel | - | 25/11/2025 15:11 |
| SR130 | Sulawesi | software | Request | Critical | Cancel | - | 25/11/2025 15:09 |
| SR129 | Sulawesi | software | Request | Low | Resolved | Fadli | 25/11/2025 14:37 |
| NI128 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 25/11/2025 10:22 |
| NR127 | Samarinda | network&multimedia | Request | Low | Resolved | Fadli | 25/11/2025 10:11 |
| SI126 | Samarinda | software | Incident | Low | Resolved | Saddam | 25/11/2025 09:01 |
| SI125 | Samarinda | software | Incident | Low | Cancel | - | 25/11/2025 09:01 |
| SI124 | Head Office | software | Incident | Medium | Resolved | iwan | 24/11/2025 15:30 |
| SI123 | Surabaya | software | Incident | Low | Resolved | Fadli | 24/11/2025 13:45 |
| SR122 | Head Office | software | Request | Low | Hold - Teknisi | iwan | 24/11/2025 11:49 |
| SR121 | Head Office | software | Request | Low | Resolved | iwan | 24/11/2025 10:13 |
| SI118 | Sulawesi | software | Incident | Low | Cancel | - | 21/11/2025 13:32 |
| HI117 | Samarinda | hardware | Incident | Low | Resolved | Saddam | 21/11/2025 12:30 |
| SI116 | Sulawesi | software | Incident | Low | Resolved | iwan | 21/11/2025 10:53 |
| SI115 | Sulawesi | software | Incident | Low | Resolved | Saddam | 21/11/2025 10:26 |
| SI114 | Samarinda | software | Incident | Low | Resolved | Saddam | 21/11/2025 09:11 |
| SI113 | Head Office | software | Incident | Low | Resolved | iwan | 20/11/2025 15:50 |
| SR112 | Sulawesi | software | Request | Low | Resolved | Saddam | 20/11/2025 13:17 |
| NI111 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 20/11/2025 13:15 |
| NR110 | Sulawesi | network&multimedia | Request | Low | Resolved | iwan | 20/11/2025 11:55 |
| HI109 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 20/11/2025 11:50 |
| HR108 | Sulawesi | hardware | Request | Low | Resolved | Saddam | 20/11/2025 11:01 |
| NI107 | Sulawesi | network&multimedia | Incident | Low | Resolved | iwan | 20/11/2025 10:36 |
| SR106 | Sulawesi | software | Request | Low | Resolved | Saddam | 20/11/2025 08:51 |
| SI105 | Jakarta | software | Incident | Low | Resolved | gary | 20/11/2025 08:21 |
| SR104 | Head Office | software | Request | Low | Resolved | iwan | 19/11/2025 13:54 |
| HI103 | Jakarta | hardware | Incident | Low | Resolved | Reno O | 19/11/2025 11:27 |
| SR102 | Samarinda | software | Request | Low | Resolved | Fadli | 18/11/2025 17:07 |
| HR101 | Samarinda | hardware | Request | Low | Resolved | Saddam | 18/11/2025 15:24 |
| NI100 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 18/11/2025 08:33 |
| SR099 | Palembang | software | Request | Low | Resolved | gary | 17/11/2025 17:30 |
| SR098 | Sulawesi | software | Request | Low | Resolved | Saddam | 17/11/2025 16:12 |
| SI097 | Head Office | software | Incident | Low | Resolved | iwan | 17/11/2025 09:52 |
| SR096 | Samarinda | software | Request | Low | Resolved | Fadli | 17/11/2025 09:19 |
| NI095 | Sulawesi | network&multimedia | Incident | Medium | Resolved | Reno O | 17/11/2025 08:01 |
| SR094 | Sulawesi | software | Request | Low | Resolved | iwan | 14/11/2025 17:01 |
| NI093 | Palembang | network&multimedia | Incident | Low | Resolved | Saddam | 14/11/2025 14:05 |
| HR092 | Jakarta | hardware | Request | Low | Resolved | Saddam | 14/11/2025 13:54 |
| NI091 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 14/11/2025 10:55 |
| HI090 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 14/11/2025 09:03 |
| NR089 | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 13/11/2025 15:15 |
| SI088 | Head Office | software | Incident | Low | Resolved | iwan | 13/11/2025 10:33 |
| HI087 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 13/11/2025 10:29 |
| HI086 | Head Office | hardware | Incident | Low | Resolved | Saddam | 13/11/2025 08:36 |
| SI085 | Jakarta | software | Incident | Low | Resolved | Fadli | 13/11/2025 07:33 |
| SI084 | Head Office | software | Incident | Low | Resolved | gary | 12/11/2025 16:32 |
| SR083 | Sulawesi | software | Request | Low | Resolved | Saddam | 12/11/2025 13:46 |
| HR082 | Head Office | hardware | Request | Low | Resolved | Saddam | 12/11/2025 10:18 |
| SI081 | Head Office | software | Incident | Low | Resolved | gary | 12/11/2025 10:17 |
| SI080 | Pontianak | software | Incident | Low | Resolved | Fadli | 12/11/2025 09:35 |
| SR079 | Jakarta | software | Request | Low | Resolved | Fadli | 12/11/2025 09:02 |
| HR077 | Head Office | hardware | Request | Low | Resolved | Saddam | 11/11/2025 16:52 |
| SR076 | Sulawesi | software | Request | Low | Resolved | Saddam | 11/11/2025 15:12 |
| SR075 | Samarinda | software | Request | Low | Resolved | Fadli | 11/11/2025 09:21 |
| SR072 | Pontianak | software | Request | Low | Resolved | Fadli | 10/11/2025 14:00 |
| SR071 | Head Office | software | Request | Low | Resolved | Saddam | 10/11/2025 10:54 |
| NI070 | Sulawesi | network&multimedia | Incident | Low | Resolved | Saddam | 10/11/2025 10:38 |
| NI069 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 10/11/2025 08:35 |
| SI068 | Head Office | software | Incident | Low | Resolved | Saddam | 08/11/2025 10:11 |
| SI067 | Head Office | software | Incident | Low | Resolved | Saddam | 07/11/2025 16:42 |
| SI066 | Sulawesi | software | Incident | Low | Resolved | iwan | 07/11/2025 09:12 |
| SR065 | Samarinda | software | Request | Low | Resolved | Fadli | 07/11/2025 08:37 |
| SI064 | Jakarta | software | Incident | Low | Resolved | Fadli | 06/11/2025 17:03 |
| SI063 | Jakarta | software | Incident | Low | Resolved | gary | 06/11/2025 10:17 |
| NI062 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 06/11/2025 09:44 |
| HI060 | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 06/11/2025 08:19 |
| SI059 | Sulawesi | software | Incident | Low | Resolved | Fadli | 05/11/2025 17:01 |
| SR057 | Head Office | software | Request | Low | Resolved | Saddam | 05/11/2025 16:43 |
| SR056 | Palembang | software | Request | Low | Resolved | gary | 05/11/2025 14:34 |
| NR055 | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 05/11/2025 13:27 |
| SR054 | Jakarta | software | Request | Low | Resolved | Fadli | 05/11/2025 12:46 |
| SI053 | Jakarta | software | Incident | Low | Hold - Teknisi | gary | 05/11/2025 11:24 |
| SI051 | Head Office | software | Incident | Low | Resolved | gary | 05/11/2025 10:57 |
| SI050 | Head Office | software | Incident | Low | Resolved | Saddam | 05/11/2025 10:50 |
| SR048 | Head Office | software | Request | Low | Resolved | Fadli | 05/11/2025 09:15 |
| SR047 | Head Office | software | Request | Low | Hold - Teknisi | Fadli | 05/11/2025 09:10 |
| SI046 | Jakarta | software | Incident | Low | Resolved | iwan | 04/11/2025 16:07 |
| NI045 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 04/11/2025 15:31 |
| SI044 | Head Office | software | Incident | Medium | Resolved | gary | 04/11/2025 14:07 |
| SI043 | Pontianak | software | Incident | Low | Resolved | gary | 04/11/2025 11:22 |
| SR042 | Sulawesi | software | Request | Low | Resolved | iwan | 04/11/2025 10:31 |
| HI041 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 04/11/2025 09:00 |
| HR040 | Palembang | hardware | Request | Low | Resolved | Saddam | 03/11/2025 16:12 |
| SR039 | Jakarta | software | Request | Low | Resolved | Fadli | 03/11/2025 16:02 |
| SR037 | Pontianak | software | Request | Low | Resolved | gary | 03/11/2025 13:16 |
| SI036 | Pontianak | software | Incident | Low | Resolved | Saddam | 03/11/2025 11:31 |
| SR035 | Head Office | software | Request | Medium | Resolved | iwan | 03/11/2025 10:04 |
| SR034 | Head Office | software | Request | Medium | Resolved | iwan | 03/11/2025 10:01 |
| SI033 | Surabaya | software | Incident | Low | Resolved | gary | 03/11/2025 08:47 |
| HI032 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 03/11/2025 08:24 |
| SI031 | Head Office | software | Incident | Low | Resolved | Saddam | 31/10/2025 15:53 |
| NR030 | Samarinda | network&multimedia | Request | Low | Resolved | Saddam | 31/10/2025 13:33 |
| SR029 | Head Office | software | Request | Low | Resolved | iwan | 31/10/2025 11:17 |
| HI028 | Head Office | hardware | Incident | Low | Resolved | Saddam | 31/10/2025 09:44 |
| SI027 | Sulawesi | software | Incident | Low | Resolved | Saddam | 30/10/2025 17:28 |
| HR026 | Head Office | hardware | Request | Low | Resolved | Saddam | 30/10/2025 16:30 |
| HR025 | Head Office | hardware | Request | Medium | Resolved | Saddam | 30/10/2025 16:29 |
| SR024 | Palembang | software | Request | Low | Resolved | iwan | 30/10/2025 15:44 |
| SI023 | Samarinda | software | Incident | Low | Resolved | Saddam | 30/10/2025 15:14 |
| SI022 | Surabaya | software | Incident | Low | Resolved | gary | 30/10/2025 15:07 |
| SR021 | Head Office | software | Request | Low | Resolved | gary | 30/10/2025 14:40 |
| SR020 | Head Office | software | Request | Low | Resolved | iwan | 30/10/2025 13:33 |
| SI019 | Head Office | software | Incident | Low | Resolved | Saddam | 30/10/2025 13:19 |
| HI018 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 30/10/2025 12:33 |
| SR017 | Sulawesi | software | Request | Low | Resolved | Saddam | 30/10/2025 10:27 |
| SI016 | Samarinda | software | Incident | Low | Resolved | Saddam | 30/10/2025 10:25 |
| HI015 | Jakarta | hardware | Incident | Low | Resolved | iwan | 30/10/2025 09:17 |
| SR014 | Head Office | software | Request | Low | Hold - Teknisi | gary | 30/10/2025 09:14 |
| SR013 | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 30/10/2025 09:09 |
| SI012 | Head Office | software | Incident | Medium | Resolved | gary | 30/10/2025 09:08 |
| SI011 | Head Office | software | Incident | Medium | Hold - Teknisi | iwan | 30/10/2025 09:08 |
| SR010 | Head Office | software | Request | Medium | Resolved | iwan | 30/10/2025 09:07 |
| SR009 | Head Office | software | Request | Medium | Resolved | gary | 30/10/2025 09:06 |
| HI008 | Head Office | hardware | Incident | Low | Resolved | Saddam | 29/10/2025 16:19 |
| SI007 | Jakarta | software | Incident | Low | Resolved | gary | 29/10/2025 09:10 |
| SR006 | Head Office | software | Request | Low | Resolved | iwan | 29/10/2025 09:03 |
| SR005 | Head Office | software | Request | Low | Resolved | iwan | 29/10/2025 08:40 |
| NI002 | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 29/10/2025 04:44 |