Antrian Helpdesk IT
Pusat Bantuan IT - Pro Energi
Software
#SR462
request semua variabel keluar ketika export DR.
Cabang: Head Office
Status: open
#SI510
Tidak dapat download PO CRS TDS
Cabang: Head Office
Status: open
#SR526
Permitaan notifikasi Forecast
Cabang: Head Office
Status: open
Hardware
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📋 Daftar Ticket Antrian
| # | Nama | Judul Ticket | Cabang | Kategori | Klasifikasi | Priority | Status | Dikerjakan Oleh | Waktu |
|---|---|---|---|---|---|---|---|---|---|
| S526 | Iwan Hermawan | Permitaan notifikasi Forecast | Head Office | software | Request | Medium | Open | - | 25/02/2026 15:08 |
| S525 | Eni | ga bisa buka accurate TDS, siapapun team IT tolong segera dibantu ya.. URGENT | Surabaya | software | Incident | Critical | Resolved | Reno O | 25/02/2026 10:58 |
| N524 | Qinthara | REVISI QTY REALISASI | Banjarmasin | network&multimedia | Incident | Low | Resolved | Fadli | 25/02/2026 09:07 |
| S523 | raniah | perubahan no seri PO untuk EPN PLB | Head Office | software | Request | Critical | Resolved | gary | 23/02/2026 15:39 |
| S522 | Naldi | Pengembalian DR yang Cancel | Sulawesi | software | Request | Critical | Resolved | iwan | 23/02/2026 13:37 |
| H521 | Febby | Printer L3250 error | Head Office | hardware | Incident | Medium | Resolved | Reno O | 23/02/2026 11:01 |
| H520 | Reni | Tinta Printer L3150 habis | Head Office | hardware | Incident | Critical | Resolved | Reno O | 23/02/2026 10:56 |
| N519 | Reni | Tinta Printer L3150 habis | Head Office | network&multimedia | Incident | Critical | Cancel | - | 23/02/2026 10:17 |
| S518 | Raniah | salah pemilihan kategori produk dalam po | Head Office | software | Request | Critical | Resolved | iwan | 21/02/2026 13:22 |
| S517 | Donna Delaila | Problem Share Calendar | Head Office | software | Incident | Medium | Resolved | Reno O | 20/02/2026 13:17 |
| N516 | Yuna Indah | Tidak bisa buka WA & Accurate | Head Office | network&multimedia | Incident | Medium | Resolved | Reno O | 20/02/2026 13:15 |
| S515 | Geryl | Edit Realisasi Surat Jalan di SYOP | Sulawesi | software | Request | Medium | Resolved | iwan | 20/02/2026 12:51 |
| S514 | Ayudia | Req. Penghapusan Invoice not issued yet di SC Energi Hijau | Jakarta | software | Incident | Medium | Resolved | Fadli | 19/02/2026 13:55 |
| H513 | Eka Riyanti | Tidak Dapat Print di Printer Dot Matrix | Head Office | hardware | Incident | Critical | Resolved | Reno O | 19/02/2026 10:54 |
| N512 | Ade Restiani | Printer Eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 18/02/2026 13:45 |
| S511 | Raniah | HD Pengajuan losses RI berubah | Head Office | software | Incident | Critical | Resolved | gary | 18/02/2026 10:42 |
| S510 | Raniah | Tidak dapat download PO CRS TDS | Head Office | software | Incident | Critical | Open | - | 18/02/2026 10:41 |
| S509 | Geryl Aprian | Membuka po sementara yang sudah di cancel | Sulawesi | software | Request | Low | Resolved | iwan | 18/02/2026 09:10 |
| S508 | DANA ARIANA | Akses Printscreen | Samarinda | software | Incident | Low | Resolved | Reno O | 16/02/2026 15:28 |
| S507 | ilham | Akun source truck/gantungan | Samarinda | software | Request | Critical | Cancel | - | 16/02/2026 14:12 |
| S506 | ilham | Akun source truck/gantungan | Samarinda | software | Request | Critical | Cancel | - | 16/02/2026 14:12 |
| S505 | ilham | Akun source truck/gantungan | Samarinda | software | Request | Critical | Resolved | iwan | 16/02/2026 14:12 |
| S504 | Naldi | Menghapus DR yang Sudah di Cancel dari Menu RPUJ SYOP | Sulawesi | software | Request | Medium | Resolved | Fadli | 16/02/2026 14:01 |
| S503 | Ruslianti Permata Sari | Permohonan Pengembalian Status Realisasi BPUJ/PE/SMD/26/II/0384 | Samarinda | software | Request | Low | Resolved | Fadli | 16/02/2026 13:46 |
| N502 | Fitri Ayu | AKSES DOWNLOAD MESIN ABSEN | Palembang | network&multimedia | Incident | Medium | Resolved | Saddam | 14/02/2026 16:42 |
| N501 | Qinthara | REVISI QTY SYOP | Banjarmasin | network&multimedia | Incident | Low | Resolved | IT Plaza | 13/02/2026 16:55 |
| S500 | User Helpdesk IT Plaza | Pembuatan credential helpdesk it plaza | Head Office | software | Request | Low | Resolved | iwan | 13/02/2026 09:37 |
| N499 | Raniah | Tidak dapat preview doc | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 11/02/2026 09:51 |
| S498 | Chris | Search Engine | Head Office | software | Incident | Low | Resolved | Saddam | 10/02/2026 11:39 |
| N497 | Raniah | Paparjam | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 10/02/2026 10:20 |
| S496 | Amalia Nurilmi | Revisi tanggal Invoice Syop | Samarinda | software | Request | Critical | Resolved | Fadli | 10/02/2026 09:28 |
| S495 | Raniah | Revisi harga PO | Head Office | software | Request | Critical | Resolved | iwan | 10/02/2026 08:23 |
| S494 | erika | penyesuaian 2 desimal di invoice syop, agar sesuai dengan nilai di coretax | Pontianak | software | Incident | Medium | Resolved | Fadli | 09/02/2026 16:31 |
| S493 | Raniah | Rubah Terminal pada PO | Head Office | software | Request | Critical | Cancel | - | 09/02/2026 15:54 |
| S492 | Raniah | No PO EPN PLB tidak berurut di SYOP | Head Office | software | Request | Critical | Resolved | gary | 09/02/2026 15:10 |
| S491 | Raniah | Perubahan harga PO 2H Jan EPN | Head Office | software | Request | Critical | Resolved | iwan | 09/02/2026 14:40 |
| S490 | Raniah | Perubahan harga PO 1H Jan EPN | Head Office | software | Request | Critical | Resolved | iwan | 09/02/2026 14:33 |
| S489 | Raniah | Filter atau kolom search di SYOP Adjustment tidak berfungsi | Head Office | software | Request | Critical | Resolved | gary | 09/02/2026 14:29 |
| S488 | Naldi | Pengajuan BPUJ di SYOP Tidak Muncul di Menu RPUJ | Sulawesi | software | Incident | Critical | Resolved | Fadli | 09/02/2026 08:54 |
| S487 | Eni | isi email ngeblock warna hitam | Surabaya | software | Incident | Low | Resolved | Saddam | 09/02/2026 08:51 |
| S486 | Eka Riyanti | Penambahan Field Alasan Catatan Cancel DR Pada Export Data SYOP | Sulawesi | software | Request | Critical | Resolved | iwan | 06/02/2026 18:32 |
| S485 | Ricko | Instal Accurate Desktop | Head Office | software | Request | Critical | Resolved | Saddam | 06/02/2026 14:40 |
| S484 | Eni | tidak bisa print disemua printer (spooling) | Surabaya | software | Incident | Medium | Resolved | Saddam | 06/02/2026 09:47 |
| S483 | Bagus | Login syop | Surabaya | software | Request | Medium | Resolved | Saddam | 05/02/2026 15:23 |
| S482 | Geogy Anggara | Akun Logistik di SYOP | Sulawesi | software | Request | Medium | Resolved | iwan | 05/02/2026 07:39 |
| H481 | Fitri Ayu | Register Finger Frint Wakar di Pool Polygon | Palembang | hardware | Request | Low | Resolved | Saddam | 04/02/2026 17:04 |
| H480 | Raniah | Print eror | Head Office | hardware | Request | Low | Resolved | Saddam | 04/02/2026 16:19 |
| S479 | Fachrian Noor | Pemasangan Aplikasi AutoCad | Samarinda | software | Request | Medium | Hold - Teknisi | Reno O | 04/02/2026 13:50 |
| S478 | Geryl | Edit Realisasi SJ di SYOP | Sulawesi | software | Request | Medium | Resolved | iwan | 04/02/2026 12:59 |
| S477 | Eni | tidak bisa drop file di google drive | Surabaya | software | Incident | Medium | Resolved | Saddam | 04/02/2026 08:35 |
| S476 | WELLY | salah klik di sistem syop | Pontianak | software | Incident | Critical | Resolved | iwan | 04/02/2026 08:24 |
| N475 | Reni | Printer L3150 FINHO error | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 03/02/2026 18:08 |
| S474 | Raniah | Perubahan Harga PO | Head Office | software | Request | Critical | Resolved | iwan | 03/02/2026 10:49 |
| S473 | Ayudia | Tarikan Insentif di AOL - Akun JKT | Jakarta | software | Request | Medium | Resolved | Fadli | 03/02/2026 08:43 |
| S472 | Ade Restiani | Printer eror | Head Office | software | Incident | Critical | Resolved | Saddam | 03/02/2026 08:36 |
| S470 | Ade Restiani | Printer eror | Head Office | software | Incident | Critical | Cancel | - | 03/02/2026 08:36 |
| S471 | Ade Restiani | Printer eror | Head Office | software | Incident | Critical | Cancel | - | 03/02/2026 08:36 |
| H469 | Ade Restiani | Tinta Printer Laserjet P1006 | Head Office | hardware | Request | Critical | Resolved | Saddam | 03/02/2026 08:28 |
| N468 | Reni | Tambahan opsi pilihan printer di komputer | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 03/02/2026 08:24 |
| N467 | Reni | status printer slooping | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 02/02/2026 17:13 |
| S466 | Naldi | Revisi Realisasi SJ | Sulawesi | software | Request | Medium | Resolved | Fadli | 02/02/2026 15:56 |
| S465 | Geogy Anggara | Revisi Qty penerimaan (realisasi) | Samarinda | software | Request | Medium | Resolved | Fadli | 02/02/2026 15:44 |
| S464 | Raniah | Purchase Retur Add di Mutasi Stock SYOP | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 02/02/2026 11:18 |
| N463 | Reni | Request ext telfon | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 02/02/2026 09:23 |
| S462 | Bilal | request semua variabel keluar ketika export DR. | Head Office | software | Request | Medium | Open | - | 02/02/2026 09:13 |
| S461 | Naldi | Edit Realisasi SJ dan Reaisasi Voucher BBM | Sulawesi | software | Incident | Medium | Resolved | Fadli | 02/02/2026 09:05 |
| S460 | Aji Hartaji | Difungsikan kembali Fitur SYOP Harga Dasar Termasuk Ongkos Angkut ? (Beri Tanda check jika memang digabung) | Samarinda | software | Request | Medium | Resolved | gary | 02/02/2026 08:26 |
| S459 | Aji Hartaji | Tidak bisa input penawaran harga di syop | Samarinda | software | Incident | Medium | Resolved | iwan | 30/01/2026 16:44 |
| S458 | Ayudia | Perbaikan tanggal kirim invoice | Jakarta | software | Incident | Medium | Resolved | gary | 30/01/2026 11:57 |
| S457 | Ayudia | Tidak Bisa BRV di AOL | Jakarta | software | Incident | Medium | Resolved | gary | 30/01/2026 10:53 |
| S456 | Eni | tidak bisa print di semua printer | Surabaya | software | Incident | Critical | Cancel | - | 30/01/2026 09:02 |
| S455 | Eni | tidak bisa print di semua printer | Surabaya | software | Incident | Medium | Resolved | Saddam | 30/01/2026 09:02 |
| S454 | Reni | Perubahan no PO Elnusa PLB | Head Office | software | Incident | Medium | Resolved | iwan | 29/01/2026 11:34 |
| S453 | Geryl Aprian | printer connect dengan laptop | Sulawesi | software | Request | Low | Resolved | Saddam | 29/01/2026 10:54 |
| S452 | Geryl Aprian | printer connect dengan laptop | Sulawesi | software | Request | Low | Resolved | Saddam | 29/01/2026 10:54 |
| H450 | Enny | Problem pada printer epson area finance L 6490 | Samarinda | hardware | Incident | Low | Resolved | Saddam | 29/01/2026 09:29 |
| S451 | Reni | Checking printer | Head Office | software | Incident | Low | Resolved | Saddam | 29/01/2026 09:29 |
| S449 | Ruslianti Permata Sari | Tidak Bisa Tarik GL di Accurate Online | Samarinda | software | Incident | Low | Cancel | - | 28/01/2026 12:38 |
| S448 | Eni | tidak bisa buka googlesheet | Surabaya | software | Incident | Medium | Resolved | Saddam | 28/01/2026 09:35 |
| S445 | Ika | Tidak bisa input penawaran harga di syop | Jakarta | software | Incident | Medium | Resolved | iwan | 27/01/2026 16:38 |
| S444 | Raniah | AOL tidak bisa diakses | Head Office | software | Incident | Critical | Resolved | Fadli | 27/01/2026 13:54 |
| H443 | Farah Dzakiyyah | Tinta Printer Habis | Head Office | hardware | Incident | Critical | Resolved | Reno O | 27/01/2026 10:45 |
| S442 | Robby | TDS Pricing | Head Office | software | Request | Critical | Hold - Teknisi | iwan | 27/01/2026 10:40 |
| S441 | Bilal | Periodic Calculation & Allocation Discrepancy Alerts for Forecasting | Head Office | software | Request | Critical | Resolved | iwan | 27/01/2026 10:01 |
| S440 | Reni | Revisi Nomor PO Elnusa | Head Office | software | Incident | Medium | Resolved | iwan | 27/01/2026 09:21 |
| S439 | Eni | alamat customer setelah pemutahiran data di syop, tidak otomatis berubah di data accurate | Surabaya | software | Incident | Medium | Hold - Teknisi | iwan | 27/01/2026 08:24 |
| H438 | Chris | Toner Printer | Head Office | hardware | Request | Medium | Resolved | Reno O | 26/01/2026 14:21 |
| S437 | Chris | Error | Head Office | software | Incident | Low | Resolved | Saddam | 26/01/2026 13:29 |
| S436 | Sapril | Salah Input QTY | Samarinda | software | Incident | Critical | Resolved | iwan | 26/01/2026 10:37 |
| S435 | Eni | Crome trouble | Surabaya | software | Incident | Medium | Resolved | Saddam | 23/01/2026 10:30 |
| S434 | Sapril | Salah input QTY Penerimaan | Samarinda | software | Incident | Critical | Resolved | iwan | 23/01/2026 09:23 |
| N433 | Reni | Tinta Printer L14150 Low | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 22/01/2026 16:41 |
| S432 | Eni | ada perbedaan TOP | Surabaya | software | Incident | Medium | Resolved | Fadli | 22/01/2026 13:28 |
| S431 | Rian | Pembukaan fitur 'edit catatan' pada PO | Jakarta | software | Request | Medium | Resolved | Fadli | 22/01/2026 11:12 |
| S430 | Naldi | Edit Inputan Realisasi Surat Jalan yang Belum di Buatkan Invoice | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/01/2026 10:19 |
| S429 | Fransiska Febby Petriani | PDF Update | Jakarta | software | Incident | Medium | Resolved | Saddam | 22/01/2026 10:10 |
| S428 | Muhammad Tawfan Rifai | Aktivasi kembali Autocad | Sulawesi | software | Request | Medium | Resolved | Saddam | 22/01/2026 09:12 |
| S427 | Geryl Aprian | Pembukaan Po sementara dengan surat jalan no SLW-001486 | Sulawesi | software | Request | Critical | Resolved | iwan | 21/01/2026 16:48 |
| S426 | Samuel Andre | Request Pergantian Acuan Tanggal SO | Samarinda | software | Request | Medium | Resolved | Fadli | 21/01/2026 15:12 |
| S411 | Reni | Permohonan revisi nomor PO | Head Office | software | Incident | Medium | Resolved | iwan | 21/01/2026 09:57 |
| S425 | Reni | Tidak bisa input purchase return atas stok APE | Head Office | software | Incident | Medium | Cancel | - | 21/01/2026 09:55 |
| H424 | Rian | Mic Tidak Berfungsi | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 21/01/2026 09:04 |
| S423 | Krisna Mulia | Instalasi AutoCAD | Samarinda | software | Request | Medium | Resolved | Reno O | 20/01/2026 16:37 |
| N422 | Rani | Tidak bisa tarik absen SLW | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 19/01/2026 15:40 |
| N421 | raniah | Login dekstop accurate tidak bisa di akses | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 19/01/2026 13:34 |
| S420 | Naldi | Edit Ulang Realisasi SYOP | Sulawesi | software | Request | Medium | Resolved | Fadli | 19/01/2026 11:30 |
| H419 | erika | problem keyboard | Pontianak | hardware | Incident | Low | Resolved | Saddam | 19/01/2026 10:31 |
| S418 | raniah | barcode po crs tds | Head Office | software | Request | Low | Hold - Teknisi | iwan | 15/01/2026 21:26 |
| S417 | raniah | SYOP TDS CRS tidak dapat akses | Head Office | software | Incident | Critical | Resolved | Saddam | 15/01/2026 13:46 |
| N416 | Dwi Antono | Permintaan File Sharing Jaringan Samarinda dengan Jaringan Head Office PTT Jakarta | Samarinda | network&multimedia | Request | Low | Hold - Teknisi | Reno O | 15/01/2026 12:50 |
| S415 | raniah | Rekap DR seluruh data ketarik | Head Office | software | Request | Low | Hold - Teknisi | iwan | 15/01/2026 10:23 |
| S414 | Ayudia | Req Installasi Printer di PC | Jakarta | software | Request | Low | Resolved | Saddam | 14/01/2026 15:34 |
| N413 | Yuna | Design Name Card | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 14/01/2026 10:50 |
| N412 | Rani | Pembuatan ID Card & Name Card Karyawan | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 14/01/2026 10:13 |
| S410 | Ruslianti Permata Sari | Permohonan Pengembalian Status Realisasi BPUJ di SYOP | Samarinda | software | Request | Low | Resolved | Fadli | 14/01/2026 07:44 |
| N409 | Fransiska Febby Petriani | Akses Outlook Email Lubricant | Jakarta | network&multimedia | Incident | Medium | Resolved | Saddam | 13/01/2026 14:38 |
| S408 | Reni | Penghapusan PO 002 EMLI SBY | Head Office | software | Incident | Critical | Resolved | gary | 13/01/2026 14:34 |
| S407 | Reni | Penambahan Fitur/Akses di Menu Adjustment Stock | Head Office | software | Request | Critical | Resolved | gary | 13/01/2026 14:03 |
| S406 | Geryl Aprian | Permintaan pembukaan PO sementara yang di gunakan untuk overtanki | Sulawesi | software | Request | Low | Cancel | - | 13/01/2026 12:03 |
| N405 | Ridho Husaini | Penyesuaian Jam Pada laptop tim Sulawesi | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 13/01/2026 11:36 |
| S404 | raniah | penambahan informasi SR atas DO berapa di AOL | Head Office | software | Request | Critical | Resolved | Fadli | 13/01/2026 10:34 |
| S403 | Annisa | Tidak bisa verifikasi request cancel | Jakarta | software | Incident | Critical | Resolved | Fadli | 12/01/2026 18:31 |
| S402 | Geryl Aprian | Pembukaan PO transportir sementara. | Sulawesi | software | Request | Low | Resolved | iwan | 12/01/2026 16:22 |
| S401 | Ezar | Request Double Invoicing Petrosea | Head Office | software | Request | Critical | Cancel | - | 12/01/2026 15:10 |
| H400 | Rizaldi | Adapter laptop rusak tidak ngecas | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 12/01/2026 15:07 |
| S399 | Farah Dzakiyyah | Akses Outlook finance@proenergi.com | Head Office | software | Request | Low | Resolved | Saddam | 12/01/2026 14:09 |
| S398 | Eni | Tidak bisa tarik absen | Surabaya | software | Incident | Medium | Resolved | Saddam | 12/01/2026 13:31 |
| N397 | DANA ARIANA | Tidak Bisa Akses Website | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 12/01/2026 11:52 |
| S396 | Farah Dzakiyyah | Accurate Online Tidak Dapat Diakses | Head Office | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:54 |
| S395 | Reni | AOL tidak bisa log in | Head Office | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:50 |
| N394 | Rani | Absen SBY & SLW tidak ketarik di sistem | Head Office | network&multimedia | Incident | Medium | Resolved | Reno O | 12/01/2026 08:42 |
| N393 | Fransiska Febby Petriani | Migrasi Email Lubricant ke Outlook | Jakarta | network&multimedia | Request | Medium | Cancel | - | 12/01/2026 08:36 |
| N392 | Fransiska Febby Petriani | Migrasi Email Lubricant ke Outlook | Jakarta | network&multimedia | Request | Medium | Resolved | Saddam | 12/01/2026 08:36 |
| S391 | Ayudia | Tidak bisa buka email Lubricant | Jakarta | software | Incident | Medium | Resolved | Saddam | 12/01/2026 08:18 |
| S390 | Eka Riyanti | Perubahan OAT Transportir Sulawesi | Sulawesi | software | Incident | Medium | Resolved | iwan | 10/01/2026 13:25 |
| S389 | raniah | sales return yg diproses syop penerimaan AOL di tambahkan informasi atas do berapa | Head Office | software | Request | Medium | Cancel | - | 09/01/2026 16:59 |
| S388 | Naldi | Edit Realisasi RPUJ | Sulawesi | software | Request | Critical | Resolved | Fadli | 09/01/2026 12:32 |
| S387 | Ayudia | OM (Mas Sony) tidak bisa verif New Customer | Jakarta | software | Incident | Medium | Resolved | gary | 09/01/2026 09:14 |
| N386 | Ridho Husaini | Setting Outlook | Head Office | network&multimedia | Request | Medium | Resolved | Saddam | 08/01/2026 15:27 |
| H385 | Ayudia | Tidak bisa telepon keluar | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 08/01/2026 14:50 |
| S384 | Naldi | Edit Inputan Realisasi SJ | Sulawesi | software | Request | Medium | Resolved | Fadli | 08/01/2026 12:58 |
| H383 | erika | problem printer tidak connect ke wifi | Pontianak | hardware | Incident | Medium | Resolved | Saddam | 08/01/2026 11:01 |
| N382 | raniah | Accurate dekstop tidak bisa di buka | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 08/01/2026 08:43 |
| S381 | Diza | Penawaran SCG | Surabaya | software | Request | Critical | Resolved | Reno O | 08/01/2026 08:33 |
| S380 | Geryl Aprian | remote untuk connect printer epson L320 | Sulawesi | software | Request | Low | Resolved | Saddam | 08/01/2026 07:58 |
| S379 | Reni | Pengembalian PO EPN PLB | Head Office | software | Incident | Medium | Resolved | iwan | 07/01/2026 16:33 |
| S378 | Reni | Revisi PO Elnusa | Head Office | software | Incident | Medium | Resolved | iwan | 07/01/2026 15:26 |
| H377 | Chris | Printer | Head Office | hardware | Incident | Critical | Cancel | - | 07/01/2026 10:13 |
| H376 | Chris | Printer | Head Office | hardware | Incident | Low | Resolved | Saddam | 07/01/2026 10:13 |
| H375 | NADIA | Penambahan Storage pada PC Nadia | Jakarta | hardware | Incident | Low | Resolved | Saddam | 07/01/2026 09:47 |
| H374 | Radieta | Telepon Error | Head Office | hardware | Incident | Medium | Resolved | Saddam | 07/01/2026 09:30 |
| S373 | Geogy Anggara | Notifikasi DS Cancel Muncul | Sulawesi | software | Incident | Low | Resolved | iwan | 07/01/2026 09:08 |
| N372 | Geogy Anggara | Install Driver Printer | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 07/01/2026 08:52 |
| S371 | Raniah | Cancel DR SLW untuk pengaliran SLW yang bermasalah (selisih stock) | Head Office | software | Request | Critical | Resolved | iwan | 06/01/2026 16:01 |
| S370 | Reni | Revisi harga PO 006 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:45 |
| S369 | Reni | Revisi harga PO 005 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:41 |
| S368 | Reni | Revisi harga PO 004 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:39 |
| S367 | Reni | Revisi harga PO 003 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:34 |
| S366 | Reni | Revisi harga PO 002 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:33 |
| S365 | Reni | Revisi harga PO 001 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 06/01/2026 15:31 |
| N364 | raniah | akses SYOP TDS tidak bisa di buka | Head Office | network&multimedia | Incident | Medium | Cancel | - | 06/01/2026 13:31 |
| N363 | raniah | akses SYOP TDS tidak bisa di buka | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 06/01/2026 13:31 |
| S362 | Satrio Adhi Nugroho | Penyesuaian Alamat Surat Jalan | Jakarta | software | Request | Critical | Resolved | iwan | 06/01/2026 13:17 |
| N361 | Raniah | Add Alamat Office Pool SLW di MAPS | Sulawesi | network&multimedia | Request | Medium | Resolved | Reno O | 06/01/2026 10:58 |
| S360 | Naldi | Pengecekan Stock BBM | Sulawesi | software | Request | Medium | Resolved | Fadli | 06/01/2026 09:38 |
| S359 | Reni | Revisi PO 002 ILE SLW | Head Office | software | Incident | Critical | Resolved | iwan | 05/01/2026 16:38 |
| N358 | Raniah | Email TDS | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 05/01/2026 15:13 |
| H357 | Ricko | Touchpad Laptop & Tinta Printer L3150 | Head Office | hardware | Incident | Low | Resolved | Saddam | 05/01/2026 14:02 |
| S356 | NADIA | List Pengiriman tahun 2025 tdk muncul di Syop | Sulawesi | software | Incident | Critical | Resolved | Fadli | 05/01/2026 11:06 |
| S355 | Reni | Pengembangan cetakan PO di Accurate Online | Head Office | software | Request | Medium | Resolved | gary | 05/01/2026 10:27 |
| S354 | reny | Tidak bisa Akses Accurate Desktop | Head Office | software | Incident | Medium | Resolved | Saddam | 05/01/2026 10:02 |
| S353 | reny | Permohonan Instal Adobe Photoshop or sejenisnya | Head Office | software | Request | Low | Resolved | Reno O | 05/01/2026 09:59 |
| N352 | Deo Vollente | Samsung X4300 Series | Samarinda | network&multimedia | Request | Critical | Resolved | Reno O | 05/01/2026 09:02 |
| S351 | Reni | Revisi PO 001 ILE SLW | Head Office | software | Incident | Critical | Resolved | iwan | 05/01/2026 08:30 |
| S350 | Reni | Penghapusan RI atas PO 001/ILE/SLW/I/26 | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 17:48 |
| S349 | Reni | Perubahan Terminal untuk PO BBM SADP SLW (PO 005) | Head Office | software | Incident | Critical | Resolved | gary | 02/01/2026 17:24 |
| S348 | Reni | Perubahan Terminal untuk PO BBM ILE SLW (PO 002) | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 17:23 |
| S347 | Reni | Perubahan harga pada PO 001 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 15:22 |
| S346 | Reni | Perubahan harga pada PO 002 SADP SLW | Head Office | software | Incident | Critical | Resolved | iwan | 02/01/2026 15:18 |
| S345 | Reni | Perubahan harga pada PO 002 SADP SLW | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 15:05 |
| S344 | Reni | Perubahan harga pada PO 001 SADP SLW | Head Office | software | Incident | Critical | Cancel | - | 02/01/2026 15:04 |
| S343 | Reni | Tombol Aksi di PO EXXON SMD (Shipping) Kosong | Head Office | software | Incident | Critical | Resolved | gary | 02/01/2026 14:37 |
| N342 | Ade Restiani | Printer eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 02/01/2026 13:10 |
| N341 | Moh Waqyan Ghani F | Akses CCTV Pool Sulawesi | Sulawesi | network&multimedia | Request | Low | Resolved | Saddam | 02/01/2026 09:07 |
| S340 | Ricko | Permintaan tarikan data syop penawaran (fuel, oat, ppn, dan pbbkb) desember 2025 | Head Office | software | Incident | Medium | Resolved | iwan | 02/01/2026 08:55 |
| S339 | reny | Permintaan Instal Printer di Area Jakarta | Head Office | software | Request | Medium | Resolved | Saddam | 02/01/2026 08:45 |
| N338 | Reni | Printer L 14150 offline | Head Office | network&multimedia | Incident | Medium | Resolved | Saddam | 31/12/2025 14:56 |
| S337 | Geryl Aprian | pembukaan po yang cancel, karena di butuhkan untuk laporan kepolisian (kecurian cargo) | Sulawesi | software | Request | Critical | Resolved | iwan | 31/12/2025 14:35 |
| N336 | Rani | Pembuatan Design Kartu Nama & ID Card Karyawan | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 31/12/2025 10:25 |
| S335 | Raniah | Kunci Tgl loading kapal saat pengajuan DR | Head Office | software | Request | Critical | Resolved | Fadli | 30/12/2025 18:26 |
| N334 | ridho | Data Logistic Cost ( AOL API to SYOP ) | Head Office | network&multimedia | Request | Critical | Resolved | Fadli | 30/12/2025 10:09 |
| N333 | Ridho | Permintaan data pengiriman | Head Office | network&multimedia | Request | Critical | Resolved | Fadli | 30/12/2025 10:07 |
| H332 | Rani | Karyawan Tidak Bisa Absen | Head Office | hardware | Incident | Critical | Resolved | Reno O | 30/12/2025 09:53 |
| H331 | NADIA | Printer CANON 35070 | Jakarta | hardware | Incident | Low | Resolved | Saddam | 30/12/2025 08:42 |
| S330 | Fajar | Instal Nitro dan pdf reader PC Resepsionis | Head Office | software | Request | Medium | Resolved | Saddam | 29/12/2025 13:33 |
| N329 | Radieta | Request Penambahan Absen Geogy Anggara di SLW | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 29/12/2025 10:32 |
| H328 | Yuna | Jam Error Mesin Absensi Head Office PTT | Head Office | hardware | Incident | Medium | Hold - Teknisi | Reno O | 29/12/2025 09:40 |
| H327 | Rizaldi | Monitor CCTV pos security tidak nyala | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 29/12/2025 08:53 |
| S326 | DANA ARIANA | Printer Epson LQ-310 | Samarinda | software | Incident | Medium | Resolved | Saddam | 29/12/2025 08:44 |
| N325 | Dita Khairunnisa | Install device printer | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 29/12/2025 08:23 |
| H324 | Eka Riyanti | Printer 3250 HOJKT | Head Office | hardware | Incident | Low | Resolved | Saddam | 29/12/2025 08:12 |
| N323 | sukran | perubahan no sj dikarenakan ada perbedaan no po cust | Sulawesi | network&multimedia | Request | Critical | Resolved | iwan | 24/12/2025 16:28 |
| H322 | NADIA | Tinta Printer Habis | Jakarta | hardware | Incident | Medium | Resolved | Reno O | 24/12/2025 13:58 |
| S321 | Sari | Permohonan untuk pengembalian status realisasi BPUJ di SYOP | Samarinda | software | Request | Low | Resolved | Fadli | 24/12/2025 08:34 |
| S320 | Sapril | Salah input QTY Penerimaan | Samarinda | software | Incident | Low | Resolved | iwan | 23/12/2025 12:54 |
| S319 | Reni | Log in Web CSR TDS | Head Office | software | Incident | Medium | Resolved | iwan | 23/12/2025 09:57 |
| S318 | Ricko | Lupa Password | Head Office | software | Incident | Medium | Resolved | Reno O | 22/12/2025 17:49 |
| S317 | Satrio Adhi Nugroho | Dashboard AR Marketing dan Finance Berbeda | Jakarta | software | Incident | Critical | Resolved | Fadli | 22/12/2025 16:45 |
| S316 | Raniah | No PO Batu tidak berurutan | Head Office | software | Request | Critical | Resolved | iwan | 22/12/2025 11:14 |
| S315 | Laras | Perpindahan Data Laptop Bu Reny ke Laptop Laras | Head Office | software | Request | Medium | Resolved | Saddam | 22/12/2025 11:13 |
| S314 | Laras | Perpindahan Data Laptop Bu Reny ke Laptop Laras | Head Office | software | Request | Medium | Cancel | - | 22/12/2025 11:13 |
| N313 | DANA ARIANA | Akses website | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 22/12/2025 10:04 |
| S312 | Raniah | Tambahkan produk batu dalam forecast SYOP PE | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 22/12/2025 09:51 |
| S311 | Raniah | Forecast Baru TDS | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 22/12/2025 09:50 |
| S310 | Sapril | Preview kembali error | Samarinda | software | Incident | Medium | Resolved | Saddam | 22/12/2025 09:38 |
| S309 | Sapril | Preview kembali error | Samarinda | software | Incident | Medium | Resolved | Saddam | 22/12/2025 09:38 |
| S308 | Naldi | Hapus RPUJ yang Telah Di Cancel | Sulawesi | software | Request | Medium | Resolved | Fadli | 22/12/2025 09:13 |
| N307 | Fitri Ayu | Accurate Desktop Error | Palembang | network&multimedia | Incident | Medium | Resolved | Saddam | 22/12/2025 09:08 |
| H306 | Laras | Tidak Bisa Print Epson 3150 | Head Office | hardware | Incident | Low | Resolved | Saddam | 22/12/2025 09:05 |
| S305 | Sony Hartono | Digitalisasi Unblock | Head Office | software | Request | Critical | Hold - Teknisi | Fadli | 22/12/2025 08:41 |
| S304 | Farah Dzakiyyah | Instal Nitro | Head Office | software | Request | Medium | Resolved | Saddam | 19/12/2025 11:13 |
| S303 | Reni | Revisi Hasil Cetak PO CRS di web TDS | Head Office | software | Incident | Critical | Resolved | iwan | 19/12/2025 09:59 |
| S302 | Reno O | Request All User SYOP | Head Office | software | Request | Critical | Resolved | Fadli | 19/12/2025 09:59 |
| S301 | Laras | Accurate tidak bisa log in | Head Office | software | Incident | Critical | Resolved | Saddam | 19/12/2025 09:30 |
| S300 | Sapril | Preview Adobe Error | Samarinda | software | Incident | Low | Resolved | Saddam | 19/12/2025 09:20 |
| S299 | Ayudia | VAT Out WAPU yang seharusnya hanya masuk 1 transaksi | Jakarta | software | Incident | Medium | Resolved | gary | 18/12/2025 16:33 |
| S298 | Raniah | Tambahkan kategori terminal untuk stockpile Batu | Head Office | software | Request | Medium | Resolved | iwan | 18/12/2025 14:46 |
| S297 | Hamzah | Permintaan Koneksi Printer ke Printer Canon | Jakarta | software | Request | Low | Resolved | Saddam | 18/12/2025 09:43 |
| S296 | Hamzah | Permintaan Koneksi Printer ke Printer Canon | Jakarta | software | Request | Critical | Cancel | - | 18/12/2025 09:43 |
| H295 | erika | problem mesin fingerprint | Pontianak | hardware | Incident | Low | Resolved | Saddam | 18/12/2025 08:39 |
| S294 | Irhas | Request Database Accurate Desktop Warehouse Sulawesi untuk ADM. Warehouse Samarinda | Samarinda | software | Request | Medium | Resolved | Saddam | 17/12/2025 16:44 |
| S293 | Irhas | Request Akses Accurate Desktop Warehouse Untuk Admin Logistik | Samarinda | software | Request | Medium | Resolved | Saddam | 17/12/2025 16:41 |
| S292 | Fadli | Selisih koma pada penawaran dan dari PO customer | Jakarta | software | Incident | Medium | Hold - Teknisi | Fadli | 17/12/2025 15:38 |
| S291 | Fadli | Harga pembulatan pada penawaran | Jakarta | software | Request | Medium | Cancel | - | 17/12/2025 15:22 |
| S290 | Irhas | Request Akses Accurate Desktop Warehouse untuk Admin Logistik Intern | Samarinda | software | Request | Medium | Cancel | - | 17/12/2025 14:02 |
| S289 | Irhas | Request Akses Accurate Desktop Warehouse untuk Admin Logistik Intern | Samarinda | software | Request | Medium | Cancel | - | 17/12/2025 14:02 |
| S288 | Reni | Penambahan dan Revisi Hasil Export History Stock Operational | Head Office | software | Incident | Medium | Resolved | Fadli | 17/12/2025 13:38 |
| S287 | Ifan | Wa web unrespon | Samarinda | software | Incident | Medium | Resolved | Saddam | 17/12/2025 13:31 |
| S286 | Fadli | BPUJ | Jakarta | software | Request | Medium | Resolved | Fadli | 17/12/2025 13:28 |
| N285 | Chris | Ganti Alamat Kantor & Nomor Kantor di Kartu Nama SBY | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 17/12/2025 11:47 |
| S284 | Raniah | penambahan pilihan jenis transport pada po pembelian | Head Office | software | Request | Critical | Resolved | gary | 17/12/2025 11:16 |
| S283 | Reni | Tidak bisa input RI untuk PO PAN 031/PAN/PTK/XII/25 | Head Office | software | Incident | Critical | Resolved | gary | 17/12/2025 10:40 |
| S282 | Eni | attachment gambar pada email outlook tidak muncul | Surabaya | software | Incident | Medium | Resolved | Saddam | 17/12/2025 10:05 |
| S281 | Reno | Attendance tidak bisa download user | Head Office | software | Incident | Medium | Resolved | Saddam | 17/12/2025 09:58 |
| S280 | Larasati | Request Aplikasi Nitro | Head Office | software | Request | Low | Resolved | Saddam | 17/12/2025 09:53 |
| H279 | Saddam | Printer Epson L3250 Bocor | Head Office | hardware | Incident | Medium | Resolved | Saddam | 17/12/2025 09:35 |
| S278 | Eni | tidak bisa tarik absen POOL SBY | Surabaya | software | Incident | Medium | Resolved | Saddam | 17/12/2025 08:41 |
| N277 | Enny | Kendala printer epson L6490 area finance/ GA | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 17/12/2025 08:37 |
| S276 | Reno Oktavian | Upgrade Attendance | Head Office | software | Incident | Medium | Resolved | Reno O | 16/12/2025 15:30 |
| S275 | Naldi | Hapus RPUJ yang Telah Di Cancel | Sulawesi | software | Incident | Medium | Resolved | Fadli | 16/12/2025 14:42 |
| S274 | Eni | Tidak bisa proses SC, tanda "simpan" tidak bisa di klik | Surabaya | software | Incident | Critical | Resolved | Fadli | 16/12/2025 13:03 |
| S273 | Ayudia | Kesalahan input Tanggal Kirim Invoice | Jakarta | software | Incident | Medium | Resolved | Fadli | 16/12/2025 11:00 |
| N272 | Radieta | Request Penarikan Absen Pool SBY | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 16/12/2025 10:31 |
| S271 | Eni | Tambah akses ke mesin finger POOL SBY | Surabaya | software | Incident | Critical | Resolved | Reno O | 16/12/2025 09:41 |
| S270 | Geryl Aprian | Pembukaan Po kembali untuk di cetak dan kirim ke transportir | Sulawesi | software | Incident | Medium | Resolved | iwan | 16/12/2025 09:37 |
| S269 | Fadli | Bug script saat create invoice | Jakarta | software | Incident | Critical | Resolved | Fadli | 16/12/2025 09:24 |
| N268 | Robby Pratama | Foto CRS diupdate | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 16/12/2025 08:31 |
| S267 | Larasati | Accurate blocked | Head Office | software | Incident | Low | Resolved | Saddam | 16/12/2025 08:10 |
| S266 | Eka Riyanti | Buatkan Validasi Pengiriman Realisasi tidak boleh lebih qty nya dari qty kirim | Head Office | software | Request | Critical | Resolved | gary | 15/12/2025 16:54 |
| S265 | Raniah | Penambahan Informasi Catatan Logistik DI DR Procurement | Head Office | software | Request | Critical | Resolved | Fadli | 15/12/2025 16:52 |
| S264 | Sapril | Preview Doc Error | Samarinda | software | Incident | Medium | Resolved | Saddam | 15/12/2025 14:41 |
| S263 | Enny | Kendala Printer epson L6490 area finance/ GA | Samarinda | software | Request | Low | Resolved | Saddam | 15/12/2025 14:05 |
| S262 | Raniah | CRS- dokumen draft PO munculkan kolom TnC | Head Office | software | Request | Medium | Resolved | iwan | 15/12/2025 13:46 |
| S261 | Raniah | CRS- dokumen draft PO munculkan kolom TnC | Head Office | software | Request | Medium | Cancel | - | 15/12/2025 13:46 |
| S260 | erika | re-instal nitro | Pontianak | software | Incident | Medium | Resolved | Saddam | 15/12/2025 11:26 |
| S259 | Reni | Permohonan Revisi PO SADP BJM | Head Office | software | Incident | Critical | Resolved | iwan | 15/12/2025 08:43 |
| S258 | Reni | Permohonan Revisi PO BJM | Head Office | software | Incident | Critical | Cancel | - | 15/12/2025 08:25 |
| N257 | Ezar | Error Outlook | Sulawesi | network&multimedia | Incident | Low | Resolved | Saddam | 12/12/2025 16:37 |
| N256 | DANA ARIANA | Trouble Download File | Samarinda | network&multimedia | Incident | Low | Resolved | Saddam | 12/12/2025 15:51 |
| H255 | widha | Minta Mouse | Head Office | hardware | Request | Low | Resolved | Saddam | 12/12/2025 15:42 |
| S254 | Eni | sudah input BRV di AOL, tapi di SYOP status belum lunas | Surabaya | software | Incident | Critical | Cancel | - | 12/12/2025 11:00 |
| N253 | DANA ARIANA | Akses VPN | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| N252 | DANA ARIANA | Akses VPN | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| N251 | DANA ARIANA | Akses VPN | Samarinda | network&multimedia | Request | Low | Cancel | - | 12/12/2025 09:09 |
| N250 | DANA ARIANA | Akses VPN | Samarinda | network&multimedia | Request | Low | Resolved | Saddam | 12/12/2025 09:09 |
| S249 | Muhammad Iqbal Hersa | Instal Driver Epson L3150 | Head Office | software | Request | Medium | Resolved | Saddam | 12/12/2025 09:08 |
| N248 | Enny | Terkendala Jaringan internet | Samarinda | network&multimedia | Incident | Medium | Resolved | Saddam | 12/12/2025 07:56 |
| H247 | Eka Riyanti | Printer 3150 JKT dan 3250 Tidak Bisa Print | Jakarta | hardware | Incident | Low | Resolved | Saddam | 11/12/2025 17:01 |
| S246 | Raniah | Add Akun CRS untuk Bilal dan Reni | Head Office | software | Request | Critical | Resolved | iwan | 11/12/2025 15:55 |
| N245 | widha | bluetooth error | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 11/12/2025 14:00 |
| S244 | Eni | attachement email tidak bisa di download | Surabaya | software | Incident | Medium | Resolved | Saddam | 11/12/2025 09:27 |
| H228 | Setiawan | Charger & Mouse bermasalah | Head Office | hardware | Incident | Medium | Resolved | Reno O | 11/12/2025 07:58 |
| S227 | NADIA | Gangguan Penulisan Nama Cab (BANK) di Invoice SLW | Sulawesi | software | Incident | Critical | Resolved | Fadli | 10/12/2025 15:40 |
| S226 | NADIA | Permintaan Perubahan Nama di Proforma Invoice | Jakarta | software | Request | Medium | Resolved | Fadli | 10/12/2025 14:33 |
| S225 | Samuel Andre | Request Kekurangan Data List Pengiriman SYOP | Sulawesi | software | Request | Critical | Resolved | Fadli | 10/12/2025 09:32 |
| S224 | Rizky Alfian | Edit No PO dan Lampiran PO | Jakarta | software | Incident | Medium | Resolved | Fadli | 10/12/2025 09:02 |
| H223 | Chris | Permintaan CCTV Timampu | Sulawesi | hardware | Request | Medium | Cancel | Reno O | 09/12/2025 16:26 |
| N222 | Enny | Tidak bisa melakukan print pada printer area finance/GA | Samarinda | network&multimedia | Request | Low | Resolved | Reno O | 09/12/2025 15:35 |
| S221 | Terry | Kode Customer tidak ditemukan di SYOP | Surabaya | software | Request | Critical | Resolved | iwan | 09/12/2025 14:30 |
| S220 | Muhammad Tawfan Rifai | Enable Epson Scan | Sulawesi | software | Request | Medium | Resolved | Saddam | 09/12/2025 13:19 |
| S219 | Ayudia | Req Nomor Proforma Invoice | Jakarta | software | Request | Medium | Resolved | gary | 09/12/2025 09:37 |
| H218 | Fadhila Eka Nurshita | Kabel Charge Laptop Tidak Berfungsi | Head Office | hardware | Incident | Medium | Resolved | Saddam | 09/12/2025 09:13 |
| S217 | Ricko | PERMINTAAN STORAGE | Head Office | software | Incident | Medium | Resolved | Saddam | 08/12/2025 18:26 |
| S216 | Raniah | Perubahan Harga ILE Matarape | Head Office | software | Request | Critical | Cancel | - | 08/12/2025 15:26 |
| S215 | erika | ms office auto update | Pontianak | software | Incident | Medium | Resolved | Reno O | 08/12/2025 15:10 |
| S214 | Raniah | tambahkan filter cabang , date dan detail informasi pada Verifikasi Request Pengiriman | Head Office | software | Request | Medium | Resolved | iwan | 08/12/2025 14:18 |
| S213 | Michael | Microsoft Excel Error | Samarinda | software | Incident | Medium | Resolved | Reno O | 08/12/2025 13:44 |
| S212 | Eni | AR yang tertera di SC SYOP tidak sesuai | Surabaya | software | Incident | Medium | Resolved | Fadli | 08/12/2025 13:33 |
| S211 | Enny | Akses print pada epson L6490 (printer area finance) | Samarinda | software | Request | Low | Resolved | Reno O | 08/12/2025 13:22 |
| S210 | Amalia Nurilmi | Penambahan nama departement pada sales invoice di accurate online | Samarinda | software | Request | Critical | Resolved | Fadli | 08/12/2025 10:57 |
| S209 | NADIA | Tidak ada nama Dept di beberapa Invoice Cab JKT | Jakarta | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:26 |
| S208 | NADIA | Tidak ada nama Dept di beberapa Invoice Cab JKT | Jakarta | software | Incident | Critical | Cancel | - | 08/12/2025 10:26 |
| S207 | Ricko | Integrasi SYOP dan Accurate Online | Head Office | software | Incident | Medium | Cancel | - | 08/12/2025 10:24 |
| S206 | Eni | tolong dimunculkan nama Dept di SI acc OL | Surabaya | software | Incident | Low | Resolved | Fadli | 08/12/2025 10:16 |
| S205 | Sapril | Preview tidak tampil / error | Samarinda | software | Incident | Low | Resolved | Reno O | 08/12/2025 10:10 |
| S204 | Samuel Andre | Koreksi Invoice AOL | Sulawesi | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:05 |
| S203 | NADIA | Nilai Inv Syop dan AOL berbeda | Jakarta | software | Incident | Critical | Resolved | Fadli | 08/12/2025 10:03 |
| S202 | Sony Hartono | Booking akun OM | Head Office | software | Request | Medium | Resolved | iwan | 08/12/2025 09:55 |
| H201 | Sari | Jaringan Printer EPSON L6490 Tidak Dapat Terhubung | Samarinda | hardware | Incident | Medium | Resolved | Reno O | 08/12/2025 09:44 |
| S200 | Ayudia | Saat BRV di AOL tidak langsung teintegrasi ke SYOP | Jakarta | software | Incident | Medium | Cancel | - | 08/12/2025 09:34 |
| S199 | Ayudia | Salah Input Tanggal Kirim Invoice | Jakarta | software | Incident | Medium | Resolved | gary | 08/12/2025 08:55 |
| S198 | Eni | Download attachment email tapi tidak tersimpan di file download | Surabaya | software | Incident | Low | Resolved | Saddam | 07/12/2025 17:47 |
| S197 | Irman | Salah inputan harga dasar di syop | Pontianak | software | Request | Critical | Resolved | gary | 06/12/2025 02:43 |
| N196 | Sukran | pergantian no SJ/Deliver | Sulawesi | network&multimedia | Request | Critical | Resolved | iwan | 05/12/2025 18:09 |
| S195 | Ricko | Tarik data syop | Head Office | software | Incident | Medium | Resolved | iwan | 05/12/2025 16:25 |
| S194 | Eni | akses google drive | Surabaya | software | Incident | Medium | Resolved | Saddam | 05/12/2025 16:01 |
| H193 | reny | Tinda Hitam printer HO tinggal 1 garis | Head Office | hardware | Incident | Medium | Resolved | Reno O | 05/12/2025 13:42 |
| S192 | Ricko | Akses google drive | Head Office | software | Incident | Medium | Resolved | Saddam | 05/12/2025 13:22 |
| S191 | Ricko | Akses google drive | Head Office | software | Incident | Medium | Cancel | - | 05/12/2025 13:22 |
| S190 | Samuel Andre | Request Pelengkap Fitur List Pengiriman | Sulawesi | software | Request | Critical | Resolved | Fadli | 05/12/2025 11:15 |
| S189 | Enny | Tampilan CCTV pada monitor | Samarinda | software | Incident | Low | Resolved | Reno O | 05/12/2025 10:18 |
| S188 | Reni | Perubahan terminal pada PO Dispenser SLW | Head Office | software | Incident | Critical | Resolved | gary | 05/12/2025 10:02 |
| N187 | Fitrah | Perpanjangan Perjanjian sewa mesin fotocopy Pro Tank Terminal HO Jakarta | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 05/12/2025 09:17 |
| H186 | rashad | Head Office | hardware | Incident | Low | Resolved | iwan | 05/12/2025 08:51 | |
| S185 | Naldi | Database Accurate Dekstop Untuk Akun Admin PTDS | Sulawesi | software | Request | Medium | Resolved | Saddam | 05/12/2025 08:13 |
| N184 | Eka Riyanti | Request Email TDS | Head Office | network&multimedia | Request | Critical | Cancel | - | 04/12/2025 16:57 |
| N183 | Eka Riyanti | Request Email TDS | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 04/12/2025 16:56 |
| S182 | Amalia Nurilmi | Accurate Dekstop Error | Samarinda | software | Incident | Medium | Resolved | Saddam | 04/12/2025 15:12 |
| S181 | Amalia Nurilmi | Accurate Dekstop Error | Samarinda | software | Incident | Critical | Cancel | - | 04/12/2025 15:10 |
| S180 | Ricko | Dokumen penawaran syop | Head Office | software | Incident | Medium | Resolved | gary | 04/12/2025 10:34 |
| S179 | Raniah | menu PO untuk tombol aksi close ditutup | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:46 |
| S178 | Raniah | Penambahan Data Informasi Seluruh transaksi pembelian dan penjualan untuk kontrol stock | Head Office | software | Request | Low | Cancel | - | 04/12/2025 09:40 |
| S177 | Raniah | Harga tebus pembelian tidak terupdate | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:38 |
| S176 | Raniah | Kolom Search di menu Adjustment tidak aktif | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:36 |
| S175 | Raniah | Hapus menu INVENTORY BY DEPOT di SYOP | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:33 |
| S174 | Raniah | penambahan data export rekap DR | Head Office | software | Request | Low | Resolved | iwan | 04/12/2025 09:31 |
| S173 | erika | request revisi tanggal pembayaran di syop | Pontianak | software | Request | Medium | Resolved | Fadli | 04/12/2025 08:43 |
| S172 | Sapril | Salah input tanggal onsite | Samarinda | software | Incident | Medium | Resolved | iwan | 04/12/2025 08:16 |
| S171 | Yosafat Oldi Putra | Pergantian E-mail | Head Office | software | Request | Medium | Resolved | Reno O | 03/12/2025 12:51 |
| H170 | Sapril | Printer EPSON-L6490 lambat | Samarinda | hardware | Incident | Medium | Resolved | Saddam | 03/12/2025 09:48 |
| S169 | Eni | Terjadi error saat login app MCM | Surabaya | software | Incident | Medium | Resolved | Saddam | 03/12/2025 09:09 |
| S168 | Raniah | Request Akun Accurate Online | Head Office | software | Request | Low | Resolved | Reno O | 03/12/2025 08:21 |
| S167 | Reni | Penambahan Fitur pada menu Adjustment Stock | Head Office | software | Request | Low | Hold - Teknisi | iwan | 02/12/2025 16:52 |
| S166 | Reni | Penambahan Fitur di History Stock Operasional (Voucher) | Head Office | software | Request | Medium | Resolved | Fadli | 02/12/2025 16:50 |
| H165 | Meldi Nanda Saputra | Printer dot metrik eror | Palembang | hardware | Incident | Medium | Resolved | Saddam | 02/12/2025 14:43 |
| S164 | Sapril | Perubahan QTY Received | Samarinda | software | Request | Medium | Resolved | iwan | 02/12/2025 14:33 |
| S163 | Sapril | Perubahan QTY Received | Samarinda | software | Request | Medium | Cancel | - | 02/12/2025 14:26 |
| S162 | Naldi | Akses Realisasi Voucher BBM Melalui Menu Request di Sistem SYOP | Sulawesi | software | Request | Critical | Resolved | Fadli | 02/12/2025 11:02 |
| S161 | Naldi | Akses Realisasi Voucher BBM Melalui Menu Request di Sistem SYOP | Sulawesi | software | Request | Critical | Cancel | - | 02/12/2025 11:02 |
| S160 | Reni | Perbaikan RI/PE/PLB/XI/25/039 | Head Office | software | Incident | Medium | Resolved | gary | 01/12/2025 15:21 |
| S159 | Fera | PERMINTAAN PELUNASAN INVOICE PERIHAL PPH 23 | Banjarmasin | software | Request | Medium | Resolved | Fadli | 01/12/2025 14:19 |
| S158 | reny | spreadsheet KYC tidak bisa diakses | Head Office | software | Incident | Low | Resolved | Saddam | 01/12/2025 13:34 |
| H157 | Eka Riyanti | Mesin Fotocopy Kertas Macet | Head Office | hardware | Incident | Low | Resolved | Saddam | 01/12/2025 12:48 |
| H156 | Samuel Andre | Request Installasi Printer Via Wireless | Sulawesi | hardware | Request | Medium | Resolved | Saddam | 01/12/2025 12:04 |
| N155 | Radieta | Request Akses CCTV Sulawesi | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 01/12/2025 11:12 |
| S154 | Gary | Dashboard & History stock PO | Head Office | software | Request | Low | Hold - Teknisi | gary | 01/12/2025 09:28 |
| S153 | Gary | Fitur validasi payment PO Supplier | Head Office | software | Request | Low | Hold - Teknisi | gary | 01/12/2025 09:21 |
| S152 | Amalia Nurilmi | Edit tanggal invoice dikirim di Syop | Samarinda | software | Request | Medium | Resolved | Fadli | 01/12/2025 08:25 |
| S151 | Eni | setelah pindah outlook, google sheets ga bisa diakses | Surabaya | software | Incident | Low | Resolved | Saddam | 28/11/2025 15:21 |
| S150 | Raniah | Pencarian di Adjutsment fungsi nya menjadi terminal | Head Office | software | Request | Critical | Resolved | iwan | 28/11/2025 10:38 |
| S149 | Raniah | tambahkan alamat pada export DR | Head Office | software | Request | Low | Resolved | iwan | 28/11/2025 09:54 |
| S148 | Naldi | Edit RPUJ Di SYOP | Sulawesi | software | Request | Medium | Resolved | Fadli | 28/11/2025 08:12 |
| S147 | Naldi | Edit RPUJ SYOP | Sulawesi | software | Request | Medium | Cancel | - | 28/11/2025 08:09 |
| S146 | Naldi | Edit RPUJ SYOP | Sulawesi | software | Request | Medium | Cancel | - | 28/11/2025 08:08 |
| N145 | Rizaldi Firdaus | Koneksi local printer L3110 | Jakarta | network&multimedia | Incident | Medium | Resolved | Saddam | 27/11/2025 14:56 |
| S143 | Eni | pada invoice, nilai subtotal salah | Surabaya | software | Incident | Critical | Resolved | Fadli | 27/11/2025 13:45 |
| S142 | Reni | Perbaikan pada Menu Pengajuan PO dengan Losses | Head Office | software | Incident | Medium | Resolved | gary | 27/11/2025 11:21 |
| N141 | Rani | Upload Fingerprint Karyawan Mutasi | Head Office | network&multimedia | Request | Critical | Resolved | Reno O | 27/11/2025 10:41 |
| N140 | Ade Restiani | Printer eror | Head Office | network&multimedia | Incident | Critical | Cancel | - | 27/11/2025 09:27 |
| S139 | Sari | Akses SYOP request ruang meeting | Samarinda | software | Request | Low | Resolved | Fadli | 27/11/2025 08:14 |
| S138 | Eka Riyanti | Revisi Nilai OAT Sulawesi PO Vendor 885 & 887 | Sulawesi | software | Incident | Critical | Resolved | iwan | 27/11/2025 07:54 |
| N137 | Bambang Cahyadi | Instal Printer LQ 310 Pool Jkt | Jakarta | network&multimedia | Request | Medium | Resolved | Saddam | 27/11/2025 07:52 |
| N136 | Yosafat Oldi Putra | Permintaan Instalasi VPN | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 26/11/2025 16:18 |
| N135 | Yosafat Oldi Putra | Permintaan Instalasi VPN | Head Office | network&multimedia | Request | Medium | Cancel | - | 26/11/2025 16:18 |
| S134 | Muhammad Irfan Insani | Kendala Input PO ke PT Trakindo Utama (P-094) | Palembang | software | Incident | Medium | Resolved | Fadli | 26/11/2025 15:18 |
| S133 | Enny | Penyampaian Form Manual & Kebutuhan Penyesuaian SYOP Kendaraan Operasional | Samarinda | software | Request | Low | Hold - Teknisi | Fadli | 26/11/2025 14:10 |
| S132 | Naldi | Akses Scan Printer | Sulawesi | software | Request | Medium | Resolved | Saddam | 26/11/2025 09:21 |
| S131 | Naldi | Ubah Nilai Voucher BBM | Sulawesi | software | Request | Critical | Cancel | - | 25/11/2025 15:11 |
| S130 | Naldi | Mengubah Jumlah Pengisian Solar dari BPUJ | Sulawesi | software | Request | Critical | Cancel | - | 25/11/2025 15:09 |
| S129 | Naldi | Akses Buat Edit BPUJ | Sulawesi | software | Request | Low | Resolved | Fadli | 25/11/2025 14:37 |
| N128 | Ade Restiani | Printer eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 25/11/2025 10:22 |
| N127 | Enny | SYOP penggunaan kendaraan operational dan ruang meeting | Samarinda | network&multimedia | Request | Low | Resolved | Fadli | 25/11/2025 10:11 |
| S126 | Enny | Mesin fotokopi tidak bisa scan - email | Samarinda | software | Incident | Low | Resolved | Saddam | 25/11/2025 09:01 |
| S125 | Enny | Mesin fotokopi tidak bisa scan - email | Samarinda | software | Incident | Low | Cancel | - | 25/11/2025 09:01 |
| S124 | Reni | Perubahan Harga pada PO Elnusa | Head Office | software | Incident | Medium | Resolved | iwan | 24/11/2025 15:30 |
| S123 | Eni | alamat ship to pada invoice | Surabaya | software | Incident | Low | Resolved | Fadli | 24/11/2025 13:45 |
| S122 | Bilal | Attachment Vendor Dokumen | Head Office | software | Request | Low | Hold - Teknisi | iwan | 24/11/2025 11:49 |
| S121 | Raniah | Detail tgl loading, cancel, deliverd | Head Office | software | Request | Low | Resolved | iwan | 24/11/2025 10:13 |
| S118 | Geryl Aprian | terjadi kesalahan input saat realisasi | Sulawesi | software | Incident | Low | Cancel | - | 21/11/2025 13:32 |
| H117 | Enny | Mesin fotokopi error | Samarinda | hardware | Incident | Low | Resolved | Saddam | 21/11/2025 12:30 |
| S116 | Eka Riyanti | REVISI OAT | Sulawesi | software | Incident | Low | Resolved | iwan | 21/11/2025 10:53 |
| S115 | Naldi | Perbaikan Eror Accurate Desktop | Sulawesi | software | Incident | Low | Resolved | Saddam | 21/11/2025 10:26 |
| S114 | Enny | Urgent - Leptop komersil ga support | Samarinda | software | Incident | Low | Resolved | Saddam | 21/11/2025 09:11 |
| S113 | Reni | Perubahan Harga BBM SLW di PO | Head Office | software | Incident | Low | Resolved | iwan | 20/11/2025 15:50 |
| S112 | Naldi | Instal Ulang Accurate Desktop | Sulawesi | software | Request | Low | Resolved | Saddam | 20/11/2025 13:17 |
| N111 | Ade Restiani | Printer eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 20/11/2025 13:15 |
| N110 | Sukran | Revisi OA | Sulawesi | network&multimedia | Request | Low | Resolved | iwan | 20/11/2025 11:55 |
| H109 | AYUDIA | Printer EPSON Admin JKT Bergaris | Jakarta | hardware | Incident | Low | Resolved | Saddam | 20/11/2025 11:50 |
| H108 | Samuel Andre | Request Instal Printer Dot Matrix | Sulawesi | hardware | Request | Low | Resolved | Saddam | 20/11/2025 11:01 |
| N107 | Sukran | Revisi nilai volume terima realisasi syop | Sulawesi | network&multimedia | Incident | Low | Resolved | iwan | 20/11/2025 10:36 |
| S106 | Samuel Andre | Request Installasi Printer | Sulawesi | software | Request | Low | Resolved | Saddam | 20/11/2025 08:51 |
| S105 | AYUDIA | BRV SYOP - VAT OUT NYA HARUSNYA HANYA 1 | Jakarta | software | Incident | Low | Resolved | gary | 20/11/2025 08:21 |
| S104 | Raniah | Add Data Export Rekap DR | Head Office | software | Request | Low | Resolved | iwan | 19/11/2025 13:54 |
| H103 | Bambang Cahyadi | Printer LQ 310 Eror | Jakarta | hardware | Incident | Low | Resolved | Reno O | 19/11/2025 11:27 |
| S102 | Samuel Andre | Request Akses Lampiran Scan SJ | Samarinda | software | Request | Low | Resolved | Fadli | 18/11/2025 17:07 |
| H101 | Enny | Permintaan stok | Samarinda | hardware | Request | Low | Resolved | Saddam | 18/11/2025 15:24 |
| N100 | Ade Restiani | Printer Eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 18/11/2025 08:33 |
| S099 | Meldi | Revisi Upload SJ LDE PLB | Palembang | software | Request | Low | Resolved | gary | 17/11/2025 17:30 |
| S098 | Naldi | Driver Printer | Sulawesi | software | Request | Low | Resolved | Saddam | 17/11/2025 16:12 |
| S097 | Reni | Permohonan Revisi Harga PO SBY | Head Office | software | Incident | Low | Resolved | iwan | 17/11/2025 09:52 |
| S096 | Samuel | Request Fitur Tambahan Pada Eksport List Pengiriman | Samarinda | software | Request | Low | Resolved | Fadli | 17/11/2025 09:19 |
| N095 | Ezar | CCTV Kendari | Sulawesi | network&multimedia | Incident | Medium | Resolved | Reno O | 17/11/2025 08:01 |
| S094 | Naldi | Request change | Sulawesi | software | Request | Low | Resolved | iwan | 14/11/2025 17:01 |
| N093 | FITRI AYU | Tidak bisa connect ke mesin absen pool | Palembang | network&multimedia | Incident | Low | Resolved | Saddam | 14/11/2025 14:05 |
| H092 | Rian | Request Nitro | Jakarta | hardware | Request | Low | Resolved | Saddam | 14/11/2025 13:54 |
| N091 | Ade Restiani | Printer Bunyi | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 14/11/2025 10:55 |
| H090 | Eka Riyanti | Printer Canon G5000 Tidak Bisa Print | Jakarta | hardware | Incident | Low | Resolved | Saddam | 14/11/2025 09:03 |
| N089 | Rani | Request ID Card | Head Office | network&multimedia | Request | Medium | Resolved | Reno O | 13/11/2025 15:15 |
| S088 | Reni | Ubah source DR SMD | Head Office | software | Incident | Low | Resolved | iwan | 13/11/2025 10:33 |
| H087 | NADIA | HASIL PRINT OUT KURANG JELAS | Jakarta | hardware | Incident | Low | Resolved | Saddam | 13/11/2025 10:29 |
| H086 | muhammad rashad | reparasi earphone | Head Office | hardware | Incident | Low | Resolved | Saddam | 13/11/2025 08:36 |
| S085 | NADIA | tdk dapat create invoice di syop | Jakarta | software | Incident | Low | Resolved | Fadli | 13/11/2025 07:33 |
| S084 | Raniah | DR PLB tidak bisa di apprpove | Head Office | software | Incident | Low | Resolved | gary | 12/11/2025 16:32 |
| S083 | Naldi | Instal Driver Printer | Sulawesi | software | Request | Low | Resolved | Saddam | 12/11/2025 13:46 |
| H082 | Raniah | Update line tlpn HO | Head Office | hardware | Request | Low | Resolved | Saddam | 12/11/2025 10:18 |
| S081 | Raniah | Data Export DR select cust dan filter by date eror | Head Office | software | Incident | Low | Resolved | gary | 12/11/2025 10:17 |
| S080 | erika | tidak bisa save invoice SYOP | Pontianak | software | Incident | Low | Resolved | Fadli | 12/11/2025 09:35 |
| S079 | Isna | Permintaan akses edit realisasi SYOP | Jakarta | software | Request | Low | Resolved | Fadli | 12/11/2025 09:02 |
| H077 | Ade Restiani | Toner habis | Head Office | hardware | Request | Low | Resolved | Saddam | 11/11/2025 16:52 |
| S076 | Naldi | Permintaan akun Accurate Desktop | Sulawesi | software | Request | Low | Resolved | Saddam | 11/11/2025 15:12 |
| S075 | Samuel Andre | Request fitur alamat site per DO pada list pengiriman (Dashboard Finance) | Samarinda | software | Request | Low | Resolved | Fadli | 11/11/2025 09:21 |
| S072 | erika | Request data oat di tarikan Rekap DR SYOP | Pontianak | software | Request | Low | Resolved | Fadli | 10/11/2025 14:00 |
| S071 | Arief Nugroho | Pemasangan Akses Accurate Inventory | Head Office | software | Request | Low | Resolved | Saddam | 10/11/2025 10:54 |
| N070 | Ezar | Problem CCTV LGK | Sulawesi | network&multimedia | Incident | Low | Resolved | Saddam | 10/11/2025 10:38 |
| N069 | Reni | Printer L14150 proses print nya lama | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 10/11/2025 08:35 |
| S068 | Ade Restiani | accurate eror | Head Office | software | Incident | Low | Resolved | Saddam | 08/11/2025 10:11 |
| S067 | Reni | Permohonan Revisi Harga pada PO di SYOP | Head Office | software | Incident | Low | Resolved | Saddam | 07/11/2025 16:42 |
| S066 | Geryl Aprian | kesalahan penginputan ETL Di syop SLW-001774 | Sulawesi | software | Incident | Low | Resolved | iwan | 07/11/2025 09:12 |
| S065 | Amalia Nurilmi | Revisi Qty Invoice | Samarinda | software | Request | Low | Resolved | Fadli | 07/11/2025 08:37 |
| S064 | Satrio Adhi Nugroho | Tidak Sinkron antara AR Not Yet Marketing dengan Admin | Jakarta | software | Incident | Low | Resolved | Fadli | 06/11/2025 17:03 |
| S063 | AYUDIA | TIDAK DAPAT SAVE BRV (PAYMENT DI SYOP) | Jakarta | software | Incident | Low | Resolved | gary | 06/11/2025 10:17 |
| N062 | Ade Restiani | Printer eror | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 06/11/2025 09:44 |
| H060 | Rian | Keyboard nyangkut | Jakarta | hardware | Incident | Medium | Resolved | Saddam | 06/11/2025 08:19 |
| S059 | Revaldy Budiman | INVOICE SYOP TIDAK BISA DI AKSES | Sulawesi | software | Incident | Low | Resolved | Fadli | 05/11/2025 17:01 |
| S057 | Chrisnaldi | Akun CCTV Langgikima & Kendari | Head Office | software | Request | Low | Resolved | Saddam | 05/11/2025 16:43 |
| S056 | Fitri Ayu | Request penyesuaian ship date di template invoice syop | Palembang | software | Request | Low | Resolved | gary | 05/11/2025 14:34 |
| N055 | Ezar | Recovery Email Diffa | Head Office | network&multimedia | Request | Low | Resolved | Saddam | 05/11/2025 13:27 |
| S054 | ISNAENI ZUSHA | Permintaan Edit Realisasi UJ SYOP SLW | Jakarta | software | Request | Low | Resolved | Fadli | 05/11/2025 12:46 |
| S053 | NADIA | Perubahan Nomor Sales Return di Syop | Jakarta | software | Incident | Low | Hold - Teknisi | gary | 05/11/2025 11:24 |
| S051 | Reni | Bug pada menu Adjustment fitur Purchase Return | Head Office | software | Incident | Low | Resolved | gary | 05/11/2025 10:57 |
| S050 | Iwan | Test | Head Office | software | Incident | Low | Resolved | Saddam | 05/11/2025 10:50 |
| S048 | Reni | Fitur ON-OFF untuk stok Dispenser SLW | Head Office | software | Request | Low | Hold - Teknisi | Fadli | 05/11/2025 09:15 |
| S047 | Reni | Menu Export History Voucher BBM | Head Office | software | Request | Low | Hold - Teknisi | Fadli | 05/11/2025 09:10 |
| S046 | NADIA | DR Cancel | Jakarta | software | Incident | Low | Resolved | iwan | 04/11/2025 16:07 |
| N045 | Anugrah Purba | TIDAK BISA CONNECT PRINTER | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 04/11/2025 15:31 |
| S044 | Reni | Case Input RI EXXON SMD tidak tersimpan di AOL | Head Office | software | Incident | Medium | Resolved | gary | 04/11/2025 14:07 |
| S043 | Erika | hasil cetakan invoice syop, tidak muncul nilai PPN, | Pontianak | software | Incident | Low | Resolved | gary | 04/11/2025 11:22 |
| S042 | Eka Riyanti | Export Data DR Sulawesi | Sulawesi | software | Request | Low | Resolved | iwan | 04/11/2025 10:31 |
| H041 | Rian | Printer Offline | Jakarta | hardware | Incident | Low | Resolved | Saddam | 04/11/2025 09:00 |
| H040 | Fitri Ayu | Request install printer LQ 310 di Laptop ADH | Palembang | hardware | Request | Low | Resolved | Saddam | 03/11/2025 16:12 |
| S039 | ISNAENI ZUSHA | Permintaan Edit Realisasi UJ SYOP JKT | Jakarta | software | Request | Low | Resolved | Fadli | 03/11/2025 16:02 |
| S037 | Erika | edit quantity realisasi di syop | Pontianak | software | Request | Low | Resolved | gary | 03/11/2025 13:16 |
| S036 | Erika | preview tidak muncul | Pontianak | software | Incident | Low | Resolved | Saddam | 03/11/2025 11:31 |
| S035 | Robby | Penambahan Menu Harga Di procurement dan CEO hanya input margin Di CRS | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 03/11/2025 10:04 |
| S034 | Robby | Ganti Konsep OA Kapal Maupun Truck DI sistem CRS | Head Office | software | Request | Medium | Resolved | iwan | 03/11/2025 10:01 |
| S033 | Eni | TOP di syop dan accurate OL kok tidak sama ?? | Surabaya | software | Incident | Low | Resolved | gary | 03/11/2025 08:47 |
| H032 | NADIA | Hasil Print tidak sesuai warna asli | Jakarta | hardware | Incident | Low | Resolved | Saddam | 03/11/2025 08:24 |
| S031 | Ade Restiani | printer eror | Head Office | software | Incident | Low | Resolved | Saddam | 31/10/2025 15:53 |
| N030 | Enny | Permintaan scan tagihan icon SMD | Samarinda | network&multimedia | Request | Low | Resolved | Saddam | 31/10/2025 13:33 |
| S029 | Saddam | Fitur untuk melihat deskripsi masalah pada ticket | Head Office | software | Request | Low | Resolved | iwan | 31/10/2025 11:17 |
| H028 | Eka Riyanti | PC Mengalami Gangguan | Head Office | hardware | Incident | Low | Resolved | Saddam | 31/10/2025 09:44 |
| S027 | Revaldy Budiman | Nitro Expired | Sulawesi | software | Incident | Low | Resolved | Saddam | 30/10/2025 17:28 |
| H026 | Eka Riyanti | Permohonan Mouse PC | Head Office | hardware | Request | Low | Resolved | Saddam | 30/10/2025 16:30 |
| H025 | Eka Riyanti | Permintaan Penggantian Printer Baru Admin | Head Office | hardware | Request | Medium | Resolved | Saddam | 30/10/2025 16:29 |
| S024 | FITRI AYU | Nonaktifkan Notifikasi Email ProEnergi dari Cabang lain selain cabang Palembang | Palembang | software | Request | Low | Resolved | iwan | 30/10/2025 15:44 |
| S023 | Sapril | Preview | Samarinda | software | Incident | Low | Resolved | Saddam | 30/10/2025 15:14 |
| S022 | Eni | data perubahan di syop tidak terupdate di accurate | Surabaya | software | Incident | Low | Resolved | gary | 30/10/2025 15:07 |
| S021 | Raniah | Rubah vendor PO | Head Office | software | Request | Low | Resolved | gary | 30/10/2025 14:40 |
| S020 | Raniah | Export Data PO | Head Office | software | Request | Low | Resolved | iwan | 30/10/2025 13:33 |
| S019 | widha | ACCURATE DESKTOP | Head Office | software | Incident | Low | Resolved | Saddam | 30/10/2025 13:19 |
| H018 | Rian | Printer Offline | Jakarta | hardware | Incident | Low | Resolved | Saddam | 30/10/2025 12:33 |
| S017 | Muhammad Tawfan Rifai | Akses untuk masuk ke software Autocad | Sulawesi | software | Request | Low | Resolved | Saddam | 30/10/2025 10:27 |
| S016 | Sapril | Preview Error | Samarinda | software | Incident | Low | Resolved | Saddam | 30/10/2025 10:25 |
| H015 | NADIA | PRINTER ERROR | Jakarta | hardware | Incident | Low | Resolved | iwan | 30/10/2025 09:17 |
| S014 | Eka Riyanti | Permintaan Fitur Request Mobil Operasional CRS di Sistem TDS | Head Office | software | Request | Low | Hold - Teknisi | gary | 30/10/2025 09:14 |
| S013 | Raniah | Mobile SYOP Apps | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 30/10/2025 09:09 |
| S012 | Raniah | Shipping Instruction + Shipping Instructions | Head Office | software | Incident | Medium | Resolved | gary | 30/10/2025 09:08 |
| S011 | Raniah | Request Cabang Topup Dispenser | Head Office | software | Incident | Medium | Hold - Teknisi | iwan | 30/10/2025 09:08 |
| S010 | Raniah | Forecast cabang | Head Office | software | Request | Medium | Hold - Teknisi | iwan | 30/10/2025 09:07 |
| S009 | Raniah | Trucking Instruction | Head Office | software | Request | Medium | Hold - Teknisi | gary | 30/10/2025 09:06 |
| H008 | gary | Printer Error | Head Office | hardware | Incident | Low | Resolved | Saddam | 29/10/2025 16:19 |
| S007 | AYUDIA | SALAH MASUK TANGGAL DI INVOICE KIRIM | Jakarta | software | Incident | Low | Resolved | gary | 29/10/2025 09:10 |
| S006 | RANIAH | Penambahan Filter Sisa Stock SYOP | Head Office | software | Request | Low | Resolved | iwan | 29/10/2025 09:03 |
| S005 | RANIAH | Add Penambahan Data SYOP | Head Office | software | Request | Low | Resolved | iwan | 29/10/2025 08:40 |
| N002 | Fadli | Gabisa print | Head Office | network&multimedia | Incident | Low | Resolved | Saddam | 29/10/2025 04:44 |